Director of Sales and Events

Responsibilities

• Assists with the development of the hotel's marketing and sales plan based on the hotel's position and strengths within each market segment
• Represents the hotel at various community, industry, and civic functions and maintain/cultivate these relationships
• Leads, trains, and mentors staff including hiring, coaching development, performance evaluations, disciplinary actions, and terminations
• Analyzes and understands the competition's strengths and weaknesses for each market segment and successfully directs marketing activities against each
• Identifies and maintains constant communications with the hotel's key accounts
• Actively sells room nights through outside sales calls, tours, etc.
• Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel
• Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively
• Ensure that hotel credit procedures and audit guidelines are followed

Core Skills

• Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
• Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
• People Skills – ability to collaborate, create rapport, and work effectively with others
• Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing
• Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
• Judgment & Discretion – appropriately handle confidential and sensitive information
• Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
• Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
• Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
• Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
• Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
• Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Technical Skills

• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• Digital Marketing – must stay current on digital marketing and social media trends
• Business Travel Sales – must have 1 - 3 years’ experience, and strong closing skills

Experience / Education

• 5 year’s hotel & sales experience needed. Must have strong background in hotel sales. Must be very knowledgeable with social media, digital media and content management
• College education and/or equivalent work experience; Delphi.fdc a plus
• Must have strong writing and communication skills
• Hotel opening experience preferred

Physical Demands

• Traveling to businesses and hotels (with overnight travel), flexible work hours including nights and weekends, especially during months leading up hotel opening
• Potentially requires extended periods of walking or standing, computer keying, working at a desk, and viewing spreadsheets and other written material
• There is also the potential for kneeling and lifting of objects up to 50 lbs
• Reasonable accommodations may be made to enable eligible employees to perform the essential functions

Benefits

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Pay

$95,000 per year plus up to 30% bonus potential paid out quarterly (this is a year round position)