Director of Rooms

Schulte Hospitality Group

About the role

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Rooms to join our team!

Responsibilities

• Managing rooms budget and financial plan

• Accurately forecasting room's revenue and operating expenses

• Maintaining statistical and financial records

• Planning strategic Front Desk and Housekeeping operations

• Setting and achieving rooms' goals and incentives

• Recruiting, training, and mentoring staff

• Planning work schedules for individuals and teams

• Proactively engaging with guests

• Successfully resolving customer complaints and comments

• Ensuring events and conferences run professionally and to the expectation of the hotel's clients

• Partnering with maintenance for repairs

• Maintaining professional relationships with contractors and suppliers

• Carrying out inspections of rooms and services

• Ensuring compliance with licensing laws, health and safety, and other statutory regulations

• Working with colleagues to deliver inspirational service to guests and associates

Requirements

• Previous experience in Front Office and Housekeeping operations as a Director or above at a similar size and type of hotel

• Bachelor's Degree in Hospitality Management or Business preferred, or equivalent experience required

• Knowledge, Skills And Abilities:

  • Ability to communicate effectively verbally and in writing

  • Demonstrated ability to lead a team

  • Excellent attention to detail

  • Financial savvy

  • Proficient in Microsoft Office products

  • High level of experience in OnQ, Hilton systems, and Alice preferred

Qualifications

• Education: Bachelor's Degree in Hospitality Management or Business preferred, or equivalent experience required

Skills

• Microsoft Office products

• OnQ, Hilton systems, and Alice

Benefits

• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

• Multiple Health Insurance and Life Insurance options

• 401k Plan + Company Match

• Paid Parental Leave

• Paid Time Off

• Holiday Pay

• Pet Insurance

• Employee Assistance Program

• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Pay

$75k - $85k

Schedule

N/A