Director of Rooms

About the role

The Woodlands Resort, Curio Collection is a 50-year-old resort located near The Woodlands Waterway. HEI Hotels and Resorts values its associates and invests in their development and compensation.

Responsibilities

• Lead operational managers to success on daily, weekly, monthly, and annual action plans related to the property's strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.
• Ensure compliance with brand standard operating procedures and policies.
• Develop and manage execution of Rooms division budgets and revenue forecasts.
• Develop and implement controls for expense management.
• Schedule and control labor costs.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline or termination of staff members.
• Help create and execute financial objectives of the hotel as a member of the Executive Committee.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Minimum 3-5 years of management experience, preferably in rooms.
• Computer literacy and financial management required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills.
• Able to adapt communication style to suit different audiences.

Benefits

HEI Hotels and Resorts offers a comprehensive benefit program including medical, dental, vision, vacation, sick and holiday, pet insurance, supplemental, spousal, child life, short and long-term disability, and 401(k) savings plans with matching funds. Discounts through the 'YouDecide' and Hotel Room Discount programs are also available. HEI is an equal opportunity employer.