Director of Risk Management

About the Role

Acadia Healthcare and ECU Health have partnered to establish a state-of-the-art, 144-bed behavioral health hospital in Greenville, NC. This new facility will help meet the urgent need for accessible, high-quality psychiatric care in the region, expanding capacity to support patients with diverse mental health needs. The hospital, located just under a mile from ECU Health Medical Center, offers a full range of inpatient and intensive outpatient services.

We are seeking an experienced and strategic Risk Director to lead our facility's risk management efforts and ensure a safe environment for patients, staff, and visitors. In this leadership role, you will oversee the implementation of a comprehensive risk management program, collaborate with multiple departments to assess and mitigate risks, and promote a culture of safety throughout the organization.

Responsibilities

• Implement a robust risk management program throughout the facility.
• Collaborate and consult with the corporate risk management department.
• Lead investigations and analyze actual and potential risks in the facility.
• Collaborate with the Legal team to assess liability and probability of legal action for potential notification.
• Implement, educate, and encourage incident reporting per policy throughout the facility.
• Develop and implement infrastructures and systems that support patient safety.
• Promote a culture of safety by encouraging incident reporting.
• Collaborate with employees to streamline the incident reporting process, making it more effective and efficient.
• Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies.
• Identify high-risk areas that could cause harm to persons receiving services, visitors, and employees.
• Provide staff development and training related to identifying, reporting, mitigating, and minimizing risk.
• Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures.
• Coordinate with facility leadership to establish and implement a Safe Catch Program.
• Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events.
• Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data to improve the safety culture.
• Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives.
• Perform other functions and tasks as assigned.

Qualifications

• Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required.
• Master's degree in health information management, nursing, or related field preferred.
• Two or more years’ experience in a risk management position required.
• One or more years of supervisory experience preferred.
• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported.

Skills

• CPHRM certification preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.