Director of RIA Operations

About the role

An established independent wealth management firm seeks a senior practice leader to oversee the advisory practice, manage employees, and support firm growth.

Responsibilities

• Lead the day-to-day management of the advisory practice.
• Manage and develop relationship managers and client-service employees.
• Review reporting structures, staffing needs, and employee responsibilities.
• Build onboarding, training, career-development, and succession plans.
• Lead hiring, one-on-ones, performance reviews, and employee coaching.
• Establish KPIs, reporting, service standards, and accountability.
• Improve client-service workflows, handoffs, and internal communication.
• Oversee HR administration, PTO, benefits coordination, vendors, and office operations.
• Partner closely with the founder on team performance and business priorities.

Requirements

• 10+ years in an independent RIA, financial planning firm, or wealth management practice.
• 5+ years managing employees within an advisory environment.
• Experience leading relationship managers, client-service professionals, or practice staff.
• Strong understanding of RIA operations and the client-service lifecycle.
• Experience with hiring, training, performance management, KPIs, and process improvement.
• Comfortable working onsite five days per week in the Hauppauge area.
• No licenses or personal book of business are required.

Qualifications

Must have a bachelor's degree in finance, economics, or a related field.

Skills

• Strong leadership and interpersonal skills.
• Excellent organizational and time-management skills.
• Ability to build and maintain strong relationships with clients and colleagues.
• Proficiency in Microsoft Office Suite.

Benefits

Comprehensive benefits package including health insurance, retirement plan, and paid time off.

Pay

$180K–$200K Base + Bonus

Schedule

Full-time position requiring onsite work five days per week in the Hauppauge area.