Director of Restaurants
White Lodging · Charlotte, NC · 1 wk ago
On-siteManagementOther
Responsibilities
- Oversee execution and consistency of all on-property restaurant concepts, ensuring alignment with White Lodging standards and brand expectations.
- Support the implementation and compliance of the WLW Restaurant Manager Training and FOH Training Programs.
- Lead new menu rollouts, tastings, and software utilization for food and beverage systems, including Birchstreet.
- Collaborate with the Executive Chef and FOH leaders to execute promotions and marketing initiatives that drive engagement and revenue.
- Facilitate the onboarding, hiring, and continued development of all FOH leadership across outlets.
- Maintain accountability for outlet operations, performance metrics, and Balanced Scorecard results in guest satisfaction, financial performance, and team development.
Qualifications
- Proven leadership experience in multi-outlet food and beverage operations.
- Deep understanding of restaurant concepts, menu development, and front-of-house systems.
- Strong communication and mentorship skills to inspire high-performing teams.
- Experience with opening or re-opening restaurant concepts, driving SOPs, and ensuring compliance.
- Strategic and operational mindset with a focus on training, execution, and excellence.
- Able to work cross-functionally with chefs, GMs, and corporate teams.
Benefits
- Day 1 Medical, Dental, and Vision insurance.
- Paid Parental Leave.
- Vacation and Paid Time Off (PTO) with rollover.
- 401(k) with company match.
- Complimentary wellness tools.
- Unlimited referral bonuses.
- Leverage development opportunities.
- Tuition reimbursement.
- Discounts on hotel rooms, dining, and other travel/entertainment experiences.