Jobs · Management · Pennsylvania

Director of Residential Operations (IDD Community)

Life's New Beginning · York, PA · 4 wk ago
Management$75k/yrFull-time

Why This Role Is Different

This is not a standalone director position. You will:

  • Focus on day-to-day operations, oversee staffing, and program execution
  • Partner with a dedicated compliance leader who oversees regulatory and clinical alignment
  • Be supported by executive leadership in a collaborative, team-based structure

Salary & Benefits

  • $75,000 (based on experience and education)
  • Benefits Include:
    • Dental and vision coverage options
    • Flexible spending account
    • Generous PTO and paid holidays
    • 403(b) with employer contribution options
    • Employee assistance program
    • Leadership development and training opportunities
    • Structured support from executive and compliance leadership

Your Role in the Leadership Team

  • Residential Operations: Take the lead on:
    • Oversee daily functioning of all residential homes
    • Ensure the oversight of consistent staffing, scheduling, and shift accountability
    • Maintain safe, clean, and well-functioning environments
  • Staff Leadership:
    • Directly supervise Area Supervisors
    • Support hiring, onboarding, and workforce stability
    • Drive performance, accountability, and team culture
  • Service Delivery:
    • Ensure person-centered care is implemented consistently
    • Support staff in delivering meaningful engagement and quality of life

In Partnership with Compliance Leadership

You will work alongside the Director of Residential Compliance, who focuses on:

  • ODP regulations and audit readiness
  • ISP integrity and documentation standards
  • Clinical and behavioral oversight

Additional Responsibilities

  • Serve as a primary contact for families and stakeholders
  • Participate in on-call rotation and provide coverage as needed
  • Travel regularly between residential sites
  • Perform other duties as assigned

What We're Looking For

  • Strong experience in IDD residential services
  • Proven leadership in staff supervision and operations
  • Ability to collaborate across leadership roles
  • Knowledge of ODP systems and expectations preferred
  • Hands-on leadership style with strong communication skills

What Success Looks Like

  • Stable, well-staffed residential homes
  • Strong collaboration between operations and compliance
  • High staff engagement and accountability
  • Consistent, person-centered care across all sites

Apply Today

If you're a leader who thrives in a collaborative environment and wants to focus on running strong programs while partnering on compliance, we encourage you to apply.

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