Director of Quality Delivery

Responsibilities

• Own and manage the overall Enabled Intelligence quality assurance strategy
• Manage team of 30+ Quality Control Analysts, Quality Assurance Analysts/SMEs
• Collaborate with Project Managers to appropriately staff projects with QC/QA analysts based on skill set and availability
• Train QC and QA Analysts on reviewing and correcting program deliverables to ensure high quality end results
• Maintain and continuously improve Enabled Intelligence’s program performance metrics system (EnkI Insights)
• Monitor the entire production workflow to ensure that pipelines are optimized
• Collaborate with Project Managers and team supervisors to identify root causes of performance issues and provide paths for improvement through SME and trainer support to ensure 95% accuracy rate before project delivery to customers

Requirements

• Minimum 5 years experience overseeing quality of projects
• Experience in analyzing high-volume production and identifying workflow improvements in throughput and quality
• Strong writing, presentation, communication and collaboration skills
• Strong analytical skills, especially in review of statistical data
• Ability to work with a team of people with unique communication, learning and working styles in a supportive environment focused on setting individuals up for success
• Active Top Secret Clearance with the ability to obtain SCI

Qualifications

• Desired qualifications include Active TS-SCI Clearance, experience with imagery analysis of EO, IR, or SAR geospatial imagery and FMV, previous experience working with the U.S. government within DOD or IC, previous experience in analytical roles using additional forms of data including signals, text, audio, foreign language, unique military and intelligence data, and various forms of imagery, and experience in program management, team leadership, and/or data analysis

Skills

• Strong writing, presentation, communication and collaboration skills
• Strong analytical skills, especially in review of statistical data
• Ability to work with a team of people with unique communication, learning and working styles in a supportive environment focused on setting individuals up for success

Benefits

• Prolonged periods of sitting at a desk and working on a computer