Director of Quality Control-Archives
Role Overview
The Director of Quality Control ensures the integrity, accuracy, and consistency of archival practices across all collections in Archival Services. This role safeguards the department's standards by developing and monitoring quality assurance frameworks, ensuring compliance with archival best practices, and implementing risk-mitigation strategies, that protect the accessibility and long-term preservation of assets.
Requirements
Standard Operating Procedures: Lead the development and continual refinement of comprehensive Standard Operating Procedures (SOPs) that govern collection processing and maintenance, including but not limited to installation, iterative sorting, arrangement, description, housing, assessment, preservation, disposition, deaccessioning, labeling, and supply ordering.
Ensure SOPs align with current professional standards and institutional policies while fostering consistent, transparent, and accountable archival practices.
Collaborate with Archival leadership to document workflows and integrate institutional knowledge into formal procedures.
Oversee the implementation, training, and periodic review of SOPS, ensuring staff adherence, operational efficiency, and adaptability to emerging archival technologies.
As a peer reviewer for SOPs written by department colleagues.
Auditing Collections: Primary auditory stakeholder for: Legacy Collections, Collections without Current LF Counts, Collections Being Returned, Collections Transferring Stewards. Consolidate auditory findings into processing and supply ordering templates that differentiate between client and business investment hours and fees. Ensure audits are conducted in accordance with metrics, timelines, and budgets outlined by SOWs and IR allocations. Prepare and deliver clear, weekly progress reports and data-driven updates to archival leadership while ensuring transparency, accountability, and alignment across departments.
Continuous Improvement & Capacity Building: Analyze quality trends and recurring project issues to identify root causes and implement sustainable solutions. Develop and refine quality assurance protocols, workflows, and benchmarks to reduce archival debt and strengthen client deliverables. Build organizational capacity by introducing tools, technology, and metrics that increase efficiency while maintaining archival best practices. Mentor Sr. Archivists, Archivists and Technicians to expand the department's internal bench of quality expertise.
Qualifications
MLIS, MHP, or MA in Museum Studies, or related field. Certification from the Academy of Certified Archivists (ACA) preferred.
7+ years of collection management and archival processing experience in diverse formats and high volumes.
7+ years of project management, reporting, and scheduling experience.
Advanced technical writing skills.
Ability to systematically survey collections for archival debt, identify cost-effective solutions, and use metric-based workflows to correct deficiencies.
Experience reviewing the work of peers in a productive and constructive manner.
Advanced interpersonal communication skills.
Strong commitment to execution excellence and follow-through.
Demonstrated exceptional attention to detail while juggling varied responsibilities.
Comfortable working collaboratively with cross-functional teams, internally and with clients.
Experienced with Windows and Mac computer platforms.
The ability to lift 40 pounds, climb a ladder, and maneuver within a warehouse workspace.
Benefits
- Competitive salary
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunities for professional growth and development
Equal Opportunity Employer
We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.