Director of Project Management - Life Sciences Construction

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm.

About the role

Turner & Townsend are seeking an experienced Director of Project Management to lead and develop a team of Project Managers and the delivery of project management services on major projects and programs in the Life Sciences sector. This individual will be responsible for ensuring service excellence in terms of service delivery, continued growth of our project management service offering including client engagement and market outreach.

Responsibilities

• Lead communications with the client and oversight of project management team services.
• Lead research related to construction market conditions, including analysis of official published data.
• Produce thought leadership reports providing valuable insights to the construction market.
• Lead the strategic and operational management of Project Management Services in a variety of sectors, including resource planning and management, financial management, business generation, and training and development.
• Set a clear strategy and ambition with the team in line with our Business Plan.
• Grow and develop exceptional people, promoting a culture of learning, respect, and inclusivity.
• Ensure knowledge management by inputting key information and learning generated from each commission into internal databases and sharing it.
• Identify and act upon ways to improve internal systems and processes.
• Ensure compliance with quality standards and participation in ISO audits.
• Develop priority plans including risk mitigation through internal tools, make performance measurements via Key Performance Indicators (KPI) and appraisal documents, management controls, and critical success factors based on company goals.
• Undertake internal BMS audits, and coordinate and represent the office for external audits undertaken by the external certification authority.
• Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity with existing and new clients.
• Identify and act upon cross-selling opportunities.
• Participate in meetings with senior leadership, directors, and staff, and prepare and deliver presentations.
• Track ongoing revenue, margin levels, and monthly fees and resource requirements for each commission using internal software.
• Prepare proposals/RFP responses for new clients/projects.
• Attend relevant networking events and other promotional opportunities with directors.
• Support the training and mentorship of current staff and promote an upward career trajectory.
• Proactively partner with the talent acquisition team to attract the best talent, actively manage resource requirements, and proactively plan for future staffing needs.
• Be a role model that drives a one business culture achieving great outcomes by striking the right balance for our people, clients, stakeholders, and society.
• Adhere to SOX control responsibilities where applicable.

Requirements

• Bachelor’s degree in construction management, architecture, engineering, or a field related to construction.
• Graduate degree in construction management, architecture, or engineering is preferred.
• 12+ years of relevant construction project management experience.
• 2+ years managing large, high-performing, multi-discipline teams in a consulting environment.
• Proven track record of managing successful project management service delivery for clients.
• Exceptional business development ambition and acumen, with demonstrated experience in driving business growth.
• Major construction sector experience working with high-caliber clients in commercial real estate, data center, life sciences, industrial manufacturing, natural resources, etc.
• Excellent presentation, verbal, written, organizational, and communication skills.