Director of Project Management and Analytics

About the role

The Director II performs advanced managerial work directing project coordination, program analytics, and reporting activities that support program operations and leadership decision-making. The position oversees staff and projects related to operational reporting, performance tracking, and cross-functional implementation.

Responsibilities

• Leads and manages the transition and integration of new units, functions, or program areas.
• Develops transition plans, timelines, deliverables, communication plans, and tracking tools to support implementation.
• Manages short- and long-term program projects and operational initiatives from planning through implementation.
• Collaborates with leadership, staff, and internal partners to align roles, workflows, reporting needs, and operational processes.
• Develops project plans, timelines, deliverables, and tracking tools to support leadership priorities.
• Makes sure milestones are met, identifies barriers, and recommends solutions to support timely progress.
• Provides leadership with project updates and recommendations based on project progress and operational data.
• Oversees the collection, organization, validation, and analysis of program data used for management reporting and decision-making.
• Coordinates with data, analytics, and technical partners on dashboard, report, and data visualization development and maintenance.
• Analyzes trends and performance data to identify issues and improve operational visibility.
• Defines reporting requirements and reviews dashboard concepts for alignment with operational needs.
• Ensures dashboards and reports provide timely, accurate, and useful insight into program performance and outcomes.
• Collaborates with leadership and staff to identify business needs and translate them into project and reporting work.
• Coordinates with technical and support staff to improve data quality and reporting consistency.
• Identifies risks and elevates concerns to leadership.
• Serves as a leadership resource by organizing project work, analyzing data, identifying trends and issues, defining reporting and dashboard needs, and ensuring timely follow-up on operational priorities.
• Coordinates project execution and analytics functions, including partnership with DAP for dashboard development and maintenance, but does not include direct technical build responsibilities or enterprise strategy.
• Coordinates the implementation of activities related to legislation, policy, and other regulatory requirements.
• Serves as a leadership resource by organizing project work, analyzing data, identifying trends and issues, defining reporting and dashboard needs, and ensuring timely follow-up on operational priorities.
• Supervises and develops professional staff.
• Evaluates performance and provides coaching and development.
• Promotes accountability, collaboration, and continuous improvement.

Requirements

Graduation from an accredited four-year college or university with a degree in public administration, business administration, health administration, data analytics, information systems, or a related field. Experience in project management, program analytics, reporting, or performance management, including use of data and analytical tools to analyze and interpret information. Experience leading cross-functional work. Minimum one year experience supervising professional or analytical staff or leading cross-functional work. Experience working in a regulatory, investigations, healthcare, health and human services, compliance, or protective services setting. Experience supporting legislative coordination, implementation, and bill analysis. Experience managing complex, cross-functional projects involving multiple stakeholders, timelines, deliverables, and leadership reporting. Experience developing executive-level written materials, such as briefings, reports, summaries, recommendations, or project updates. Experience supporting organizational transitions or change management efforts.

Qualifications

Project management certification, such as PMP, CAPM, PRINCE2, or a comparable credential, is preferred. Lean Six Sigma or other credential related to performance improvement, quality management, or continuous improvement is preferred. Knowledge Of Knowledge, Skills and Abilities (KSAs): Project management, program operations, and performance reporting principles. Data collection, analysis, visualization, and dashboard design concepts. Reporting tools, spreadsheets, databases, and performance measurement methods. Public sector or regulatory program environments and operational processes. Artificial intelligence concepts, tools, and applications for data analysis, reporting, and operational processes. Skill In Managing multiple projects, timelines, and competing priorities. Developing and maintaining dashboards, reports, or other management tools. Analyzing and interpreting data to support operational and management decisions. Applying data analytics to identify patterns, explain findings, and support recommendations. Communicating clearly with leadership, staff, and technical partners. Identifying opportunities to use AI tools in project management, reporting, and operational workflows. Strong written communication. Ability To Exercise independent judgment in managing projects, reporting priorities, and operational issues. Organize complex information and present it clearly and usefully. Interpret quantitative and qualitative data, draw conclusions, and communicate findings to support decision-making. Build collaborative relationships across program, operational, and technical teams. Supervise and develop professional staff. Evaluate and apply AI tools to enhance data analysis, reporting, and project execution within established guidelines.

Skills

• Managing multiple projects, timelines, and competing priorities.
• Developing and maintaining dashboards, reports, or other management tools.
• Analyzing and interpreting data to support operational and management decisions.
• Applying data analytics to identify patterns, explain findings, and support recommendations.
• Communicating clearly with leadership, staff, and technical partners.
• Identifying opportunities to use AI tools in project management, reporting, and operational workflows.
• Strong written communication.
• Ability To Exercise independent judgment in managing projects, reporting priorities, and operational issues.
• Organize complex information and present it clearly and usefully.
• Interpret quantitative and qualitative data, draw conclusions, and communicate findings to support decision-making.
• Build collaborative relationships across program, operational, and technical teams.
• Evaluate and apply AI tools to enhance data analysis, reporting, and project execution within established guidelines.