Director of Programs

About the role

JCYC is one of San Francisco’s most successful child and youth development service organizations, annually serving over 7000 children and youth of all racial and socio-economic backgrounds. The organization provides services which focus on early childhood development, college access, youth development and youth workforce services. JCYC prioritizes the health and well-being of employees with a generous benefits package which includes: 100% coverage of premium medical, dental, vision and life insurance plans, 403b retirement plan with an employer match, employer-funded Health Reimbursement Account (HRA), subsidy for dependent medical care, discounted childcare and much more.

Responsibilities

• Supervise JCYC Department Directors
• Provide coaching and training to support managers in reaching long-term potential
• Set the agenda and facilitate monthly Managers meetings
• Support Department and Associate Directors in program planning, establishing goals, and measuring outcomes
• Evaluation: Assist in improving and monitoring the organization’s performance reporting systems (including program and fundraising data); ensure successful adoption of Salesforce database; Contribute to the ongoing development of the database in tracking demographic data and program outcomes
• Organizational Development: Promote a positive and collaborative workplace culture including leading agency-wide initiatives and events such as agency retreats, staff wellness, holiday events and fundraiser staff participation; Works with the Executive Director and Director of Finance to develop internal administrative, operational, and personnel policies as appropriate; Ensure the implementation of internal policies among the program staff; Mandated Reporter training and monitoring; Liaison to staff-led Affinity Groups
• External Relations: Contribute to grant writing and reporting processes; Represent JCYC as appropriate with stakeholders, partners, and funders; Support and sometimes lead fund development efforts; Lead liaison with SFUSD for MOU engagement and completion
• Board Support: Serves as secondary liaison to the board of directors; Supports Board Operations and Advocacy committee through oversight of scheduling, agendas, minutes and actions; Serves as main contact between board members and program staff; Ensures that information about JCYC programs and campaigns is communicated clearly and effectively to board members
• Other duties as assigned

Requirements

Master’s level education or equivalent professional experience in non-profit management; Extensive program management experience in a dynamic, responsive environment; Ability to manage complex projects and departments; Highly skilled at staff management, coaching, and development; Experience navigating complex issues and making difficult decisions, often in high-pressure situations; Approachable, collaborative, and willing to learn as well as teach; Team-player capable of working both collaboratively and independently; Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; Excellent written, verbal, and presentation skills, and the ability to translate data into clear and simple messages for a wide range of audiences; Superb interpersonal skills, including the ability to generate respect and trust from colleagues, direct reports, and external constituents; Deep passion for JCYC’s mission and values; commitment to building and maintaining a workplace that reflects the population served by the organization.

Qualifications

Master’s level education or equivalent professional experience in non-profit management; Extensive program management experience in a dynamic, responsive environment; Ability to manage complex projects and departments; Highly skilled at staff management, coaching, and development; Experience navigating complex issues and making difficult decisions, often in high-pressure situations; Approachable, collaborative, and willing to learn as well as teach; Team-player capable of working both collaboratively and independently; Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; Excellent written, verbal, and presentation skills, and the ability to translate data into clear and simple messages for a wide range of audiences; Superb interpersonal skills, including the ability to generate respect and trust from colleagues, direct reports, and external constituents; Deep passion for JCYC’s mission and values; commitment to building and maintaining a workplace that reflects the population served by the organization.

Skills

• Master’s level education or equivalent professional experience in non-profit management
• Extensive program management experience in a dynamic, responsive environment
• Ability to manage complex projects and departments
• Highly skilled at staff management, coaching, and development
• Experience navigating complex issues and making difficult decisions, often in high-pressure situations
• Approachable, collaborative, and willing to learn as well as teach
• Team-player capable of working both collaboratively and independently
• Flexible and able to multi-task
• Excellent written, verbal, and presentation skills
• Superb interpersonal skills
• Deep passion for JCYC’s mission and values

Benefits

Full medical, dental, and vision insurance is provided for employees, with partial contributions toward dependent coverage for those working 30 hours or more per week 14 days of paid vacation, 13 days paid sick time, and 15 paid holidays/year 403(b) retirement plan with employer match of up to 6% Employee assistance program Commuter benefits program Flexible Spending Accounts for healthcare and dependent care costs Voluntary disability, life, and accidental death and dismemberment insurance Discounts to JCYC programs for employee’s family members LegalShield and IDShield

Pay

$140,000-$150,000/YR, based on experience

Schedule

Full-time (40 hours per week)