DIRECTOR OF PROGRAMS
About the role
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. The Department Of Homeless Services (DHS) Is Recruiting For One (1) Administrative Director Of Social Services M-I To Function As a Director Of Programs At Auburn Men’s Assessment Shelter Within The Shelter Intake Division Who Will Oversee overall case management and placement services, as well as operational matters, when appropriate.
But we might split responsibilities separately. Better: About the role: brief description of DHS and the role's purpose. Responsibilities: list bullet points. Let's extract responsibilities from text: - Provide technical assistance and supervision to social services staff. - Facilitate efficient permanent placements for housing-ready clients. - Interpret agency policies and procedures. - Ensure compliance with applicable federal and state mandates, rules, and regulations. - Enforce and implement program guidelines. - Assist with the implementation of new initiatives and strategies. - Recommend modifications to enhance program services. - Provide expertise and technical assistance in exceptional cases to ensure effective solutions. - Liaise with shelter staff and community-based providers to facilitate client placement into alternative housing. - Work in conjunction with the DHS Training Bureau to ensure social service staff receive adequate training. - Develop and enforce staffing schedules. - Prepare, coordinate, and participate in case conferences and meetings. - Interface with DHS-contracted sites and various agencies directly involved in providing care for individuals experiencing homelessness. - Monitor client noncompliance with Client Responsibility. - Monitor social services staff to ensure they refer income-based and long-term shelter clients to the Housing Specialist weekly. - Submit two housing applications per week. - Review ten cases weekly. - Meet with staff to discuss case findings. - Ensure social service staff are referring clients to all applicable financial entitlements for income and complying with savings requirements. - Review Next Step referrals. - Ensure weekly follow-up with clients regarding contract compliance. - Lead weekly meetings to discuss client move-outs, income-based clients, long-term shelter residents, program initiatives, client incident reports, and social services concerns. That's a lot. We'll put them in- .
Requirements: the eligibility criteria at top: "APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)." We'll keep that as a paragraph.
Qualifications: Minimum Qualifications paragraph(s). We'll include the detailed text about education/experience, graduate education substitution, LCSW/LMSW substitution, plus note that all candidates must have a baccalaureate degree and one year of administrative/managerial experience.
We should preserve the exact wording but can format as paragraph.
Skills: Preferred Skills: "Excellent writing, communication and computer skills. - Proficiency with CARES." Also maybe mention 55a program? Actually 55a program is not a skill but a program eligibility. We'll keep under Benefits.
Benefits: "This position is also open to qualified persons with a disability who are eligible for the 55-a Program." and "As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/." Also maybe mention residency requirement: "New York City Residency is not required for this position". That's also a benefit? Could be under Benefits or a separate section but we don't have a section for residency; we could include in Benefits as a note.
Pay: "$68,213.00 – $73,561.00"
Schedule: "Hours/Schedule: Tuesday-Saturday 8am-4pm."
We must not include headings for sections that have no content. We'll include all eight sections.
Now ensure we don't repeat job title as heading. We didn't.
We must not include Job ID/requisition numbers as headings; we have not.
We must not include boilerplate like EEO etc. We removed.
Check for any duplicated lines: we should avoid repeating same sentences.
Now produce HTML fragment.
Let's craft:
About the role
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provides temporary shelter, and connects individuals and families to stable housing with a focus on accountability, empathy, and equity. DHS employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency, managing hundreds of facilities and a several‑billion‑dollar budget. The Division of Shelter Intake oversees the day‑to‑day operations of Single Adult, Adult Families, and Families with Children intake and assessment sites, ensuring 24/7/365 access to shelter for the City’s most vulnerable population. The agency is recruiting one Administrative Director of Social Services (M‑I) to serve as Director of Programs at the Auburn Men’s Assessment Shelter within the Shelter Intake Division.
Responsibilities
- Provide technical assistance and supervision to social services staff.
- Facilitate efficient permanent placements for housing‑ready clients.
- Interpret agency policies and procedures.
- Ensure compliance with applicable federal and state mandates, rules, and regulations.
- Enforce and implement program guidelines.
- Assist with the implementation of new initiatives and strategies.
- Recommend modifications to enhance program services.
- Provide expertise and technical assistance in exceptional cases to ensure effective solutions.
- Liaise with shelter staff and community‑based providers to facilitate client placement into alternative housing.
- Work with the DHS Training Bureau to ensure social service staff receive adequate training.
- Develop and enforce staffing schedules.
- Prepare, coordinate, and participate in case conferences and meetings.
- Interface with DHS‑contracted sites and other agencies involved in care for individuals experiencing homelessness.
- Monitor client noncompliance with Client Responsibility.
- Monitor social services staff to ensure they refer income‑based and long‑term shelter clients to the Housing Specialist weekly.
- Submit two housing applications per week.
- Review ten cases weekly.
- Meet with staff to discuss case findings.
- Ensure social service staff refer clients to all applicable financial entitlements for income and comply with savings requirements.
- Review Next Step referrals.
- Ensure weekly follow‑up with clients regarding contract compliance.
- Lead weekly meetings to discuss client move‑outs, income‑based clients, long‑term shelter residents, program initiatives, client incident reports, and social services concerns.