Director of Programs

Responsibilities

• Play a lead role in content development and the narrative-building, design and goal-setting of events and the Center’s program calendar.
• Oversee coordination of in-person and virtual events and meetings, including booking space and logistical needs, sending invitations, helping to secure speakers, assisting in organizing the actual event, and conducting necessary follow up.
• Oversee and contribute to the Center’s posting of the event on the Center website (Drupal), ticketing & CRM platforms ACME & Salesforce, and social media.
• Curate the Center’s communications including the marketing of events and announcements through the creation and coordination of a calendar of email campaigns and social media.
• Oversee preparation of substantive materials for use in events, including but not limited to announcements, program handouts, talking points, PowerPoint presentations, correspondence with participants, and blogs and other social media and web content describing the event.
• Aid in the management of the Center’s corporate sponsorship pitches and programs as related to the program calendar.
• Manage intern recruitment, supervision, and task allocation while guaranteeing smooth onboarding, training, and performance evaluation, matching tasks with abilities and objectives and solving problems.
• Oversee intern management and research outputs through oversight and review of specific research tasks and projects related to the Center’s programs and projects.
• Manage the program calendar together with the program team in Northern California.
• Manage contact lists and databases in Salesforce as related to the Center’s programs and in coordination with the Northern California team.
• Manage & help cultivate Partnerships and Memberships in coordination with the Northern California team and Director of Partnerships & Memberships.
• Prepare and reconcile the monthly expenses with the Senior Accountant in Northern California.
• Develop and maintain systems and procedures to ensure timely and efficient workflow.
• Social Media and Marketing skills are a plus.

Qualifications

• College degree required. Masters preferred with 7-9 years of related work and progressively responsible experience leading programs and initiatives.
• Highly organized, with strong attention to detail and an entrepreneurial spirit.
• Excellent written and oral communication skills, including proofreading, and editing skills, and ability to research information and present it concisely.
• Demonstrated interest in Asia.
• Ability to effectively use Zoom and other online platforms to host virtual events.
• Must be able to coordinate a variety of tasks simultaneously and consistently follow up on details.
• Resourcefulness, with an orientation to measurable results.
• Strong ability to interact across time zones and with diverse constituencies, including experts, funders/donors, and all levels of staff with tact and good judgment.
• Excellent computer skills, including advanced Microsoft Office knowledge (Word, Excel, PowerPoint, and Outlook); knowledge of Salesforce and databases software preferred.
• Detail oriented and willing to learn how to update the Center’s website (Drupal), event ticketing platform ACME, and CRM Salesforce.
• Team player willing to assist where needed.