Director of Product, Machine Learning & Decisioning Platforms
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only if posting has real specific content. The posting includes "About Upstart" (company description) and "The Team: Upstart is looking for a Director of Product...". That could be About the role. Responsibilities: bullet list under "How You’ll Make An Impact". Requirements: Minimum Qualifications. Qualifications: Preferred Qualifications. Skills: maybe not explicit separate; could be part of qualifications. Benefits: "What You'll Love At Upstart..." includes benefits. Pay: salary ranges. Schedule: maybe not explicit; but there is "Position location", "Time zone requirements", "Travel requirements". Could be considered Schedule? The instruction says include Schedule section only if posting actually states them. There's mention of remote, time zone, travel, in-person sessions cadence. That's about work arrangement/schedule. Could be considered Schedule. We'll include a Schedule section with that info.
We must not include duplicated lines. Need to deduplicate repeated paragraphs about compensation and benefits that appear twice. We'll keep one instance.
We must not include boilerplate like EEO, accommodation, privacy policy, etc. Remove those lines.
We must preserve all substantive information: company mission, role description, impact bullets, minimum qualifications, preferred qualifications, location, time zone, travel, pay ranges, benefits list.
We must not invent or summarize away detail. Keep details as is.
We'll produce HTML with headings and appropriate - for lists,
for prose.
We need to avoid markdown fences.
Let's craft.
First, About the role: combine Upstart mission and role description. Could be two paragraphs: one about Upstart mission, another about the role.
Responsibilities: the bullet list under "How You’ll Make An Impact". We'll put each as
- .
Requirements: Minimum Qualifications bullet list.
Qualifications: Preferred Qualifications bullet list.
Skills: maybe not separate; but we could combine technical fluency etc. However we already have those in qualifications. Could omit Skills section if no distinct content. The instruction: prefer few substantive sections over many thin ones. So we could omit Skills.
Benefits: list from "What You'll Love At Upstart...". We'll put each benefit as
- .
Pay: salary ranges for US and Canada. We'll put as
maybe two lines.
Schedule: include Position location, Time zone requirements, Travel requirements, in-person sessions cadence. We'll put as
or
. Probably .
Make sure not to include duplicated lines: The compensation paragraph appears twice; we keep one.
Also remove duplicated benefits paragraph? It appears only once.
Now produce HTML.
Check for any leftover boilerplate: "Upstart is a proud Equal Opportunity Employer..." remove. Also the accommodation link and privacy policy link remove.
Also remove "For roles based in Canada, please note that we are not currently able to hire in Quebec." That's substantive? It's a location restriction; maybe keep as part of location info. It's about hiring restriction. Could be included under Schedule or location. We'll keep as a note.
Now craft.
Let's write:
About the role
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team: Upstart is looking for a Director of Product, Machine Learning & Decisioning Platforms to help us achieve our mission of enabling effortless credit based on true risk. This role will lead the product strategy and team responsible for the platforms that power Upstart’s credit decisioning and machine learning platform capabilities. This is a highly technical, platform-focused product leadership role at the core of Upstart’s business. You will manage and develop a team of experienced product managers, set strategy across multiple interconnected product areas, and partner closely with engineering and machine learning leaders to evolve the systems underlying pricing, underwriting, model deployment, and ML innovation. The ideal candidate is a strong product leader and coach who can bring structure to complex, ambiguous problems; connect technical decisions to business and customer outcomes; and create alignment across teams. While you will remain close to the product, this role is primarily focused on setting direction, developing talent, and enabling your team to deliver high-impact results.
Responsibilities
- Lead, coach, and develop a team of product managers, setting clear priorities and raising the quality of product management across the organization.
- Define the product strategy and roadmap for the platforms powering Upstart’s credit decisioning and machine learning capabilities.
- Partner with engineering and machine learning leaders to improve model development, versioning, deployment, forecasting, experimentation, and monitoring.
- Evolve underwriting and decisioning systems to better connect customer information, model outputs, and business outcomes.
- Identify opportunities to apply machine learning across the business, validate them through focused MVPs, and build the strongest opportunities into scalable products.
- Create scalable processes for evaluating, onboarding, and integrating data vendors and other ML capabilities.
- Balance near-term execution with long-term platform investment, making thoughtful trade-offs across impact, risk, technical complexity, and speed.
- Build alignment across teams and ensure machine learning is incorporated into product strategy from the start.
Requirements
- Bachelor’s degree in a technical field or equivalent practical experience.
- 8+ years of product management experience, including experience leading technical or platform products.
- Experience managing and developing product managers, ideally across multiple interconnected teams.
- Strong technical fluency and experience partnering with engineering, machine learning, and data science teams.
- Demonstrated ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment.
- Strong analytical, organizational, communication, and problem-solving skills.
- Ability to connect technical and product decisions to business outcomes, particularly in credit, lending, or financial services.
- A track record of building strong teams and raising the quality of product management practices.
Qualifications
- Experience as a data scientist, machine learning engineer, or other machine learning individual contributor.
- Experience with model lifecycle management, decisioning systems, experimentation, optimization, or real-time inference platforms.
- Experience building or scaling online financial products, particularly in consumer lending or credit.
Benefits
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Pay
United States | Remote - Anticipated Base Salary Range $216,100 - $299,000 USD
Canada | Remote - Anticipated Base Salary Range $212,500 - $270,000 CAD
Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Schedule
Position location: This role is available in the following locations: Remote.
Time zone requirements: The team operates on the East/West coast time zones.
Travel requirements: As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
- for lists,
for prose. We need to avoid markdown fences. Let's craft. First, About the role: combine Upstart mission and role description. Could be two paragraphs: one about Upstart mission, another about the role. Responsibilities: the bullet list under "How You’ll Make An Impact". We'll put each as
- . Requirements: Minimum Qualifications bullet list. Qualifications: Preferred Qualifications bullet list. Skills: maybe not separate; but we could combine technical fluency etc. However we already have those in qualifications. Could omit Skills section if no distinct content. The instruction: prefer few substantive sections over many thin ones. So we could omit Skills. Benefits: list from "What You'll Love At Upstart...". We'll put each benefit as
- .
Pay: salary ranges for US and Canada. We'll put as
maybe two lines. Schedule: include Position location, Time zone requirements, Travel requirements, in-person sessions cadence. We'll put as
or
- . Probably
- Lead, coach, and develop a team of product managers, setting clear priorities and raising the quality of product management across the organization.
- Define the product strategy and roadmap for the platforms powering Upstart’s credit decisioning and machine learning capabilities.
- Partner with engineering and machine learning leaders to improve model development, versioning, deployment, forecasting, experimentation, and monitoring.
- Evolve underwriting and decisioning systems to better connect customer information, model outputs, and business outcomes.
- Identify opportunities to apply machine learning across the business, validate them through focused MVPs, and build the strongest opportunities into scalable products.
- Create scalable processes for evaluating, onboarding, and integrating data vendors and other ML capabilities.
- Balance near-term execution with long-term platform investment, making thoughtful trade-offs across impact, risk, technical complexity, and speed.
- Build alignment across teams and ensure machine learning is incorporated into product strategy from the start.
- Bachelor’s degree in a technical field or equivalent practical experience.
- 8+ years of product management experience, including experience leading technical or platform products.
- Experience managing and developing product managers, ideally across multiple interconnected teams.
- Strong technical fluency and experience partnering with engineering, machine learning, and data science teams.
- Demonstrated ability to set strategy, navigate ambiguity, and deliver results in a fast-paced environment.
- Strong analytical, organizational, communication, and problem-solving skills.
- Ability to connect technical and product decisions to business outcomes, particularly in credit, lending, or financial services.
- A track record of building strong teams and raising the quality of product management practices.
- Experience as a data scientist, machine learning engineer, or other machine learning individual contributor.
- Experience with model lifecycle management, decisioning systems, experimentation, optimization, or real-time inference platforms.
- Experience building or scaling online financial products, particularly in consumer lending or credit.
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
- .
Make sure not to include duplicated lines: The compensation paragraph appears twice; we keep one.
Also remove duplicated benefits paragraph? It appears only once.
Now produce HTML.
Check for any leftover boilerplate: "Upstart is a proud Equal Opportunity Employer..." remove. Also the accommodation link and privacy policy link remove.
Also remove "For roles based in Canada, please note that we are not currently able to hire in Quebec." That's substantive? It's a location restriction; maybe keep as part of location info. It's about hiring restriction. Could be included under Schedule or location. We'll keep as a note.
Now craft.
Let's write:
About the role
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team: Upstart is looking for a Director of Product, Machine Learning & Decisioning Platforms to help us achieve our mission of enabling effortless credit based on true risk. This role will lead the product strategy and team responsible for the platforms that power Upstart’s credit decisioning and machine learning platform capabilities. This is a highly technical, platform-focused product leadership role at the core of Upstart’s business. You will manage and develop a team of experienced product managers, set strategy across multiple interconnected product areas, and partner closely with engineering and machine learning leaders to evolve the systems underlying pricing, underwriting, model deployment, and ML innovation. The ideal candidate is a strong product leader and coach who can bring structure to complex, ambiguous problems; connect technical decisions to business and customer outcomes; and create alignment across teams. While you will remain close to the product, this role is primarily focused on setting direction, developing talent, and enabling your team to deliver high-impact results.
Responsibilities
Requirements
Qualifications
Benefits
Pay
United States | Remote - Anticipated Base Salary Range $216,100 - $299,000 USD
Canada | Remote - Anticipated Base Salary Range $212,500 - $270,000 CAD
Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Schedule
Position location: This role is available in the following locations: Remote.
Time zone requirements: The team operates on the East/West coast time zones.
Travel requirements: As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.