Director of Product Design

About the role

The Director of Product Design will lead the multi-year vision for Shipt's design platform, shaping how the platform scales across Customer, Shopper, and Partner experiences. They will influence cross-functional leadership in Engineering, Product, and Research, and lead a team of systems designers.

Responsibilities

• Lead the vision and strategy for Shipt's design platform, ensuring it scales across different product surfaces.
• Shape the platform to support product teams in delivering consistent, high-quality experiences.
• Collaborate with Engineering to establish shared component contracts and pipeline ownership.
• Define metrics and KPIs for the design platform and link them to business outcomes.
• Manage a team of systems designers, fostering a culture of innovation and excellence.
• Communicate the importance of the design platform to cross-functional teams and stakeholders.

Requirements

• 5+ years of product design leadership, specifically in scaling and maintaining a multi-platform design system.
• Experience with front-end architecture, including familiarity with design tokens, components, and their integration into GitHub, CI/CD pipelines, and package managers.
• Proven ability to develop and execute technical governance frameworks, schema definitions, and token contracts independently.
• Direct experience managing product design teams, including leading, mentoring, and scaling teams.
• Deep expertise in complex systems thinking, data schema architecture, workflow/IA design, and visual infrastructure design.
• Strong executive communication skills, able to articulate the value of the design platform to the broader organization.

Qualifications

• Advanced degree in Design, Computer Science, or a related field.
• Experience with AI tools and a demonstrated ability to integrate them into design processes.
• Proven success in driving innovation and efficiency in design teams.
• Ability to communicate effectively with non-design stakeholders and drive alignment across departments.

Skills

• Artificial Intelligence (AI)
• Design Leadership
• Product Management

Benefits

Employees may enroll in the company’s 401(k) plan, receive discretionary vacation, paid holidays, paid sick leave, and potentially restricted stock units based on role. Medical, dental, vision, and other benefits are also available.

Pay

$188,000 - $230,000 annually.