Director of Product
Position Summary
The Director of Product leads the Core Product team, overseeing the vision, strategy, and execution of the Core product suite. This role will help shape Track's evolution into an AI-enabled platform, identifying opportunities where intelligence, automation, and agentic workflows create meaningful customer value and internal opportunities for benefit.
Responsibilities
Develop and maintain a clear roadmap for the Core product line aligned with the company’s mission, market opportunities, and customer needs.
Translate product strategy into actionable objectives with measurable outcomes tied to KPIs such as product adoption, NPS, churn, and delivery predictability.
Leverage data, customer insights, and competitive analysis to drive prioritization and decision-making.
Ensure alignment of Core product priorities with the broader product portfolio strategy while partnering with and influencing the Non-Core Product team.
Drive Track's evolution from a system of record toward a system of intelligence by identifying opportunities for AI-powered workflows, automation, and decision support.
Identify opportunities where AI can simplify complex workflows, eliminate repetitive work, and improve customer decision-making.
Partner with Engineering and AI teams to bring intelligent capabilities into the Core Platform using LLMs, automation, predictive insights, and agentic experiences.
Establish a culture of experimentation using customer feedback, analytics, and rapid iteration to validate AI-driven product investments.
Champion responsible AI practices, ensuring customer trust, transparency, and data privacy remain foundational principles.
Lead, coach, and develop the Core Product team of 3-5 Product Managers, fostering a culture of collaboration, ownership, and customer focus.
Partner with the SVP of Product on organizational planning, capacity needs, and resource allocation.
Ensure cross-functional alignment and effective communication of priorities.
Improve and drive the end-to-end product lifecycle from discovery to launch, including requirements, user stories, and acceptance criteria.
Collaborate closely with Engineering and Design to ensure timely, high-quality delivery.
Remove barriers, make trade-off decisions, and ensure the Core team stays focused on the highest-value work.
Leading product evolution through growth, technical modernization, and market shifts.
Improving product processes as the company scales.
Partner with Customer Success, Professional Services, Support, and Revenue teams to understand customer pain points and ensure successful adoption.
Work with Marketing and Sales to support go-to-market planning, messaging, and enablement.
Communicate updates, progress, and risks to the SVP of Product and senior leadership.
Required Qualifications
8+ years of product management experience, including leadership of complex B2B SaaS products.
Proven success leading and developing Product Managers.
Strong background in vertical B2B SaaS; experience with accounting-centric or operationally complex systems strongly preferred.
Experience working in a PE-backed or high-growth environment.
Comfortable operating at both strategic and execution levels.
Strong data/product analytics fluency, discovery practices, and roadmap tooling.
Ability to communicate with and influence executives.
Compensation & Benefits
Annual Salary: $170,000 - $190,000 depending on experience
Perks and Benefits:
Full medical, dental, and vision coverage
Flexible Paid Time Off
Unlimited access to professional training and development
Health Savings Account with up to a $2,000 annual match
Up to $900 in annual Wellness Rewards
Flexible work environment
Free life insurance and long-term disability coverage
Flexible Spending Accounts
Retail plan with employer match
$150 quarterly gift for personal use
Competitive wages
Work with an amazing team!