Director of Procurement & Contracts

Key Responsibilities

• Develop and execute procurement strategies aligned with company goals across all properties.
• Lead sourcing initiatives to optimize cost, quality, and service levels.
• Oversee purchasing policies, procedures, and controls to ensure consistency and compliance.
• Analyze spend data and identify cost-saving opportunities across categories (FF&E, OS&E, food & beverage, services, etc.).
• Lead the implementation, optimization, and ongoing management of e-procurement platforms.
• Drive adoption and compliance across hotel properties and corporate teams.
• Partner with IT and Finance to enhance system functionality, reporting, and integrations.
• Train and support end users to ensure efficient utilization of tools and workflows.
• Draft, review, and negotiate vendor contracts, including detailed redlining of terms and conditions.
• Ensure contracts align with legal, financial, and operational requirements.
• Establish and maintain contract templates, standards, and approval workflows.
• Mitigate risk through strong contract language and compliance oversight.
• Serve as the primary relationship owner for key national and regional vendors.
• Negotiate master service agreements (MSAs) and preferred vendor programs.
• Maintain vendor performance through KPIs, SLAs, and regular business reviews.
• Drive continuous improvement and innovation with strategic suppliers.
• Lead vendor transitions and change management processes across the portfolio.
• Coordinate cross-functional stakeholders during transitions (operations, finance, legal, IT).
• Maintain documentation and communication plans for all vendor changes.
• Partner closely with hotel operations, accounting, and executive leadership.
• Provide guidance and support to property-level leaders on procurement best practices.
• Foster a culture of accountability, transparency, and continuous improvement.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Hospitality Management, or related field (MBA preferred).
• 8–12+ years of progressive experience in procurement and contract management, preferably within hospitality or multi-unit operations.
• Demonstrated experience with e-procurement systems (e.g., E-Pro, BirchStreet, Coupa, Ariba, or similar).
• Strong contract negotiation and redlining expertise.
• Proven track record managing master vendor agreements and strategic supplier relationships.
• Experience leading vendor transitions and change management initiatives.
• Strong analytical, financial, and problem-solving skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to thrive in a fast-paced, multi-property environment.