Director of Procurement

Key Responsibilities

• Develop and execute a comprehensive procurement strategy aligned with business objectives, margin growth, and operational efficiency.
• Assess current procurement, licensing, and hardware operations and lead initiatives to create scalable, standardized, and auditable processes.
• Establish procurement policies, controls, and governance to ensure transparency, compliance, and ethical conduct.
• Partner with executive and operational stakeholders to align procurement strategy with organizational goals.
• Own gross margin performance for procurement, hardware, and licensing.
• Develop financial models to track cost of goods sold (COGS) against client revenue.
• Identify and eliminate margin leakage, and collaborate with Finance to improve forecasting and profitability analysis.
• Implement frameworks for managing all software and technology licenses, including SaaS, subscription, and perpetual models.
• Ensure licensing margins are optimized, reconciliations are accurate, and audits are conducted to maintain compliance.
• Oversee monthly variable billing processes to ensure accuracy and alignment with client usage.
• Manage end-to-end hardware procurement, inventory, and fulfillment operations.
• Optimize ordering, logistics, and fulfillment workflows to ensure timely and accurate delivery.
• Implement inventory forecasting and controls to support high-quality client service.
• Serve as the executive point of contact for technology, hardware, and licensing vendors.
• Negotiate contracts, renewals, pricing, and terms to support business strategy and margin goals.
• Monitor vendor performance through KPIs and regular business reviews; mitigate risks proactively.
• Develop boards and reporting to provide visibility into costs, margins, inventory, vendor performance, and licensing utilization.
• Leverage data to drive executive decision-making and implement automated, efficient processes.
• Lead, mentor, and develop a high-performing procurement and licensing team.
• Define clear roles, performance expectations, and career development paths.
• Foster a culture of accountability, collaboration, and continuous improvement.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or related field; Master’s or professional certification (e.g., CPSM, C.P.M.) preferred.
• 10+ years of progressive procurement experience, with 5+ years in a senior leadership role in a technology-driven or MSP organization.
• Deep expertise in procurement, strategic sourcing, hardware procurement, inventory management, and licensing models.
• Proven track record of transforming procurement operations and driving organizational improvements.
• Strong financial acumen, including margin management and cost/revenue analysis.
• Experience negotiating complex vendor agreements and managing large technology vendor portfolios.
• Exceptional analytical, communication, negotiation, and leadership skills.