Director of Practice Management Position in Phoenix- 7+ years Clinical Operations Leadership req'd

Job Summary

Terros Health is seeking a Director of Practice Management to lead clinic operations and ensure high-quality, patient-centered services across all Terros Health outpatient clinics in Phoenix, AZ. This full-time, salaried position offers competitive compensation, benefits, and a comprehensive benefits package.

About the Role

As a leader in integrated healthcare, Terros Health is committed to providing exceptional care and saving lives. The Director of Practice Management will oversee all practice management functions, ensuring consistency, efficiency, and quality patient care.

Responsibilities

• Strategic and operational leadership for practice management functions across all clinics
• Develops and implements a unified practice management model
• Creates and maintains standardized operating procedures
• Leads workflow redesign initiatives to improve efficiency and patient experience
• Maintains compliance with internal and external regulations
• Supports workforce development and culture
• Ensures service excellence and patient experience
• Manages workload distribution and staffing recommendations
• Fosters a culture of accountability, customer service, and innovation

Requirements

• Bachelor’s degree in healthcare administration, business, or related field preferred
• 7+ years of progressive leadership experience in clinic operations and/or practice management in a healthcare setting
• Experience in FQHC, integrated care, behavioral health, or Medicaid/AHCCCS environments
• Demonstrated success leading multi-site operations and standardizing workflows
• Strong knowledge of front-end operations, scheduling, access, and revenue cycle fundamentals

Qualifications

• Proven ability to lead and manage teams
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively
• Experience with healthcare regulations and compliance
• Strong problem-solving and decision-making skills

Skills

• Strong leadership and management skills
• Effective communication and interpersonal skills
• Experience with healthcare regulations and compliance
• Strong problem-solving and decision-making skills

Benefits

• Full benefits package including 401K with a company match
• Generous paid time off
• Multiple medical and dental plans
• Financial wellness programs
• Wellness program
• Professional growth and development opportunities
• Employee assistance program

Pay

$110K-$120K depending on experience

Schedule

Full-time, Monday-Friday