Director of Physician Services II
About the role
The Director of Physician Services II provides support to hospital facilities, operations management related to physicians across multiple specialties, who practice in hospital and outpatient settings, specifically supporting the Proceduralist and Specialty Service Lines for Ambulatory Care. This leader will have strategic, ongoing communications and interactions with the designated practices and hospitals in the Central/West Texas Division from both a strategic and tactical standpoint.
Responsibilities
- Demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
- Identify opportunities for improvement and innovation, removes barriers and resistance, and enable desirable behavior
- Collaborate effectively with Division service line leaders and hospital business development leaders
- Proactively identify practice/business development opportunities to increase market share
- Direct and manage strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training
- Demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
- Develop, implement and monitor practice budgets including analyzing financial impact of changes and forecasts, and expenditures
- Recommends corrective action as required
- Supervise physicians and practice staff as well as meet regularly with constituents including but not limited to operations leadership, physicians and hospital administration to review practice strategy, market and division goals, financial performance and practice key indicators
- Oversee physician recruiting and contracting in collaboration with other Physician Services colleagues
- Work with physicians and division leadership to provide innovative practice growth and quality solutions that will maintain and improve patient outcomes and satisfaction
- Promote consistent patient interactions that advance the agenda of increased patient satisfaction
Requirements
Three plus years of leadership experience in practice management of multiple locations. Five plus years of relevant clinical operations experience. Effective working knowledge of healthcare financial management, operations, and strategy, specifically medical practice accounting, third party reimbursement issues, patient flow and facilities management.
Qualifications
- Bachelor’s Degree required, and Master’s Degree or equivalent combination of education and/or experience preferred
- CMPE completion is a plus
Skills
Effective working knowledge of healthcare financial management, operations, and strategy, specifically medical practice accounting, third party reimbursement issues, patient flow and facilities management.
Benefits
St. David's Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts