Director of Pharmacy Business Operations

Job Overview

The Director of Pharmacy Business Operations provides strategic leadership and oversight for the financial, operational, regulatory, and business functions that support the pharmacy enterprise, including budgeting, purchasing and inventory management, contracting and vendor governance, regulatory compliance, and comprehensive 340B program stewardship.

About the Role

Drives strategic planning, data analytics, performance reporting, and process improvement to ensure efficient, compliant, and standardized pharmacy operations across service lines. Provides strategic oversight of pharmacy business operations including purchasing, inventory management, contracting, pharmacy data information systems, operational audits, and general business support services. Ensures alignment and consistency across all pharmacy service lines. Leads development, implementation, and monitoring of operating and capital budgets. Oversees financial controls, variance analysis, productivity metrics, and fiscal stewardship to ensure transparency and financial sustainability. Ensures pharmacy business operations comply with all organizational policies and external regulatory requirements, including state and federal laws, accreditation standards, billing compliance rules, and audit preparedness. Provides oversight for the organization’s 340B Drug Pricing Program, ensuring full compliance with HRSA requirements and robust internal controls to prevent diversion and duplicate discounts. Oversees 340B program optimization across eligible settings—including mixed-use areas, outpatient departments, contract pharmacies, and specialty pharmacy operations. Partners with pharmacy leadership to develop and execute strategic and operational plans, drive enterprise initiatives, and support prioritization of new programs, requirements, and performance improvement projects. Directs the development of analytics, dashboards, and structured reporting to ensure timely, accurate, and meaningful business intelligence. Enables data-driven decision making for operational performance, resource utilization, and compliance monitoring. Leads business-driven process improvement initiatives to optimize workflows, eliminate inefficiencies, reduce costs, standardize practices, and implement sustainable operational enhancements through data-informed analysis and cross-department collaboration. Leads, mentors, and develops a high-performing business operations team. Oversees recruitment, onboarding, training, talent development, performance management, and cross-functional skill building to ensure operational readiness. Serves as the primary point of contact for pharmacy business operations. Fosters strong collaboration with internal stakeholders—including Supply Chain, Finance, IT, Compliance, and pharmacy leaders—to support effective problem solving and information flow. Leads pharmacy contracting strategy, evaluation, negotiation, and ongoing vendor performance management to ensure cost-effective, compliant, and high-quality service delivery. Oversees contracting activities related to drug purchasing, technology platforms, wholesaler agreements, specialty vendors, service contracts, and consultants.

Responsibilities

• Drives strategic planning, data analytics, performance reporting, and process improvement to ensure efficient, compliant, and standardized pharmacy operations across service lines.
• Provides strategic oversight of pharmacy business operations including purchasing, inventory management, contracting, pharmacy data information systems, operational audits, and general business support services.
• Ensures alignment and consistency across all pharmacy service lines.
• Leads development, implementation, and monitoring of operating and capital budgets.
• Oversees financial controls, variance analysis, productivity metrics, and fiscal stewardship to ensure transparency and financial sustainability.
• Ensures pharmacy business operations comply with all organizational policies and external regulatory requirements, including state and federal laws, accreditation standards, billing compliance rules, and audit preparedness.
• Provides oversight for the organization’s 340B Drug Pricing Program, ensuring full compliance with HRSA requirements and robust internal controls to prevent diversion and duplicate discounts.
• Oversees 340B program optimization across eligible settings—including mixed-use areas, outpatient departments, contract pharmacies, and specialty pharmacy operations.
• Promotes collaboration with pharmacy leadership to develop and execute strategic and operational plans, drive enterprise initiatives, and support prioritization of new programs, requirements, and performance improvement projects.
• Directs the development of analytics, dashboards, and structured reporting to ensure timely, accurate, and meaningful business intelligence.
• Enables data-driven decision making for operational performance, resource utilization, and compliance monitoring.
• Leads business-driven process improvement initiatives to optimize workflows, eliminate inefficiencies, reduce costs, standardize practices, and implement sustainable operational enhancements through data-informed analysis and cross-department collaboration.
• Leads, mentors, and develops a high-performing business operations team.
• Oversees recruitment, onboarding, training, talent development, performance management, and cross-functional skill building to ensure operational readiness.
• Serves as the primary point of contact for pharmacy business operations.
• Fosters strong collaboration with internal stakeholders—including Supply Chain, Finance, IT, Compliance, and pharmacy leaders—to support effective problem solving and information flow.
• Leads pharmacy contracting strategy, evaluation, negotiation, and ongoing vendor performance management to ensure cost-effective, compliant, and high-quality service delivery.
• Oversees contracting activities related to drug purchasing, technology platforms, wholesaler agreements, specialty vendors, service contracts, and consultants.

Requirements

• Education: Bachelor’s degree in business/management, health care administration, finance or a directly related field.
• Experience: Five (5) years of experience in pharmacy business operations plus three (3) years of leadership experience.

Qualifications

• Minimum qualifications include a bachelor’s degree in business/management, health care administration, finance, or a directly related field.
• Five (5) years of experience in pharmacy business operations plus three (3) years of leadership experience.

Skills

• Strategic planning and execution.
• Data analytics and reporting.
• Financial management and budgeting.
• Regulatory compliance and policy development.
• Vendor management and contracting.
• Collaboration and stakeholder engagement.
• Process improvement and efficiency.
• Talent development and mentoring.

Benefits

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

Pay

Annual Salary Range (Based on 40 hours worked per week): $137,944.29 to $229,907.13

Schedule

Not specified

Benefits

Annual Salary Range (Based on 40 hours worked per week): $137,944.29 to $229,907.13

Qualifications

• Minimum qualifications include a bachelor’s degree in business/management, health care administration, finance, or a directly related field.
• Five (5) years of experience in pharmacy business operations plus three (3) years of leadership experience.

Skills

• Strategic planning and execution.
• Data analytics and reporting.
• Financial management and budgeting.
• Regulatory compliance and policy development.
• Vendor management and contracting.
• Collaboration and stakeholder engagement.
• Process improvement and efficiency.
• Talent development and mentoring.

Benefits

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

Pay

Annual Salary Range (Based on 40 hours worked per week): $137,944.29 to $229,907.13

Schedule

Not specified

Benefits

Annual Salary Range (Based on 40 hours worked per week): $137,944.29 to $229,907.13

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation.