Director of Performance

Airbus Americas, Inc is seeking a Director of Performance to join our team in Mobile, AL. This role focuses on A320 Key Performance Indicators (KPIs) and dashboards to ensure the A320 Final Assembly Line (FAL) delivers on time, on cost, and on quality.

About the Role

The Director of Performance leads the A320 FAL strategy and integration of Key Performance Results (KPR). You will establish, maintain, and communicate priorities, status, and plans for A320 FAL performance to all stakeholders.

Our engineers at the Airbus U.S. Manufacturing Facility manage aircraft assembly from concept to delivery, covering technical information, quality control, maintenance, and health & safety across flowlines and flightlines.

The Mobile facility, part of Airbus’ global competitiveness strategy, produces A320 Family aircraft and added a second product line for the A220 in 2019.

Responsibilities

• Lead the definition and strategic alignment of the performance system, ensuring clear lineage from result KPIs to actionable Monitoring KPIs.
• Translate A320 Single Aisle targets into a robust performance system, integrating with central Value Stream Management (VSM) and the A320 Target Letter at L4 (VP - Head of Final Assembly Line) and L5 (SVP) levels.
• Establish a single source of truth for all defined KPIs, including development and standardization of KPI ID Cards to ensure data integrity and consistency.
• Represent and lead A320 FAL performance in national and international initiatives to harmonize KPI methodologies and performance management practices across global Final Assembly Lines.
• Drive the end-to-end deployment of new KPIs and performance dashboards across all management levels (L1 to L5), ensuring seamless integration and adoption.
• Establish a robust performance governance framework and routine, including clear Terms of Reference, to facilitate effective performance review and accountability.
• Oversee the delivery of comprehensive visual performance management dashboards for daily, weekly, and monthly reviews at each management level:
  • L1 - Station level
  • L2 - Business Unit Level (Weekly Performance review)
  • L3 - Director/Senior level (Weekly Performance review)
  • L4 - VP (Ho Final Assembly Line level) (Weekly E2E / Weekly Performance review)
  • L5 - SVP Local/Central VSM (Weekly VSM Ops / VSM Monthly Performance review)
• Lead the analysis of current performance trends to proactively identify deviations, priorities, and define strategic action plans/Lean PDCA cycles for performance restoration.
• Monitor and guide the team's performance management processes, ensuring timely identification, capture, and mitigation of issues through the PDCA framework.
• Manage and drive the portfolio of strategic initiatives and PDCA actions, ensuring timely execution and impact on overall target achievement.
• Direct the automation and continuous improvement of KPIs, leveraging data analysis and programming expertise for next-level performance insights and efficiency.
• Coordinate a team of Lean Experts.
• Support creation of Communication Packs for visitors (e.g., COO, SVP).
• Deputize for the Director of Performance & Improvement during L1/L2/L3/L4/L5 performance reviews as needed.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Engineering, Business, or Management (required).
• 10+ years of overall experience.
• 5+ years of proven experience in the aircraft industry or manufacturing, with a focus on data analysis.
• Data analytics and dashboard creation knowledge (e.g., Skywise, Tableau, PowerBI, VBA).
• Proficiency in Microsoft Office and GSuite.
• Strong knowledge of LEAN, P&PM tools, and techniques.
• Excellent organizational and time management skills.
• Ability to galvanize a team toward goals.
• Demonstrated effective communication skills, including report writing and presenting data to senior management.
• Strong analytical and problem-solving skills in math and science.
• Ability to work independently, prioritize duties, and meet deadlines with minimal supervision.
• Ability to handle multiple tasks while managing high volumes of complex information.
• Must interface with all levels of the Mobile FAL organization, requiring confidentiality and professionalism.
• Ability to present status updates to large groups.
• Proficiency in project management tools.
• Eligible for employment in the U.S. without sponsorship.

Physical Requirements

• Onsite: 100% onsite work.
• Vision: Ability to see and read computer screens, electronic equipment, documents, reports, and engineering drawings.
• Hearing: Ability to hear conversations in person and via teleconference/phone, and to hear sounds on the production floor, including safety warnings or alarms.
• Speaking: Ability to participate in conversations, meetings, and communications.
• Equipment Operation: Ability to operate personal computers, telephones, copiers, fax machines, and related office equipment, as well as some production tools (e.g., hydraulic lifts).
• Carrying: Ability to carry documents, tools, drawings, and electronic equipment up to 30 lbs/14 kg.
• Lifting: Ability to lift documents, tools, drawings, and electronic equipment up to 30 lbs/14 kg.
• Pushing/Pulling: Ability to push and pull small office furniture and some equipment/tools.
• Sitting: Ability to sit for long periods during meetings or while working on a computer.
• Squatting/Kneeling: Ability to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: Ability to stand for discussions in offices or on the production floor.
• Travel: Ability to travel independently and at short notice.
• Walking: Ability to walk through office and production areas, including uneven surfaces.

Benefits

• Financial Rewards: Competitive base salary, incentive compensation (including profit-sharing schemes), retirement savings plan, and participation in an Employee Stock Ownership Plan (ESOP).
• Work/Life Balance: Paid time off (including personal time, holidays, and a generous paid parental leave program).
• Health & Welfare: Comprehensive insurance coverage (medical, prescription, dental, vision, life, disability), Employee Assistance Plan (EAP), and other supplemental benefits.
• Individual Development: Upskilling and development opportunities through Airbus’ global Leadership University, including unlimited access to 10,000+ e-learning courses, certifications, career path development, accelerated development programs, and national/international mobility.