Director of Patient Services
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role: The initial paragraph: "Become a part of our caring community $10,000 Sign on Bonus! As a Director of Patient Services at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles. $10,000 Sign on Bonus! Work Schedule: Full-time/40 Hours Position Type: Hybrid Branch Location: Liverpool, NY"
But we need to separate sections: About the role maybe includes description. However we also have a later section: "As a Director Of Patient Services, You Will" which lists responsibilities. So we can treat that as Responsibilities.
We also have "Required Experience/Skills" which includes qualifications and skills.
We have "Additional Information" includes Normal Hours, On-Call Expectation, Branch Size, Annual Bonus Eligible, TB Statement, Driving Statement, Scheduled Weekly Hours, Pay Range, Description Of Benefits, About Us.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not create sections with filler. So we need to see if each heading has substantive content.
- About the role: we have introductory paragraph describing role, location, sign-on bonus, schedule, etc. That's substantive.
- Responsibilities: we have bullet list after "As a Director Of Patient Services, You Will". That's substantive.
- Requirements: maybe "Required Experience/Skills" includes required experience, skills, certifications. Could be considered Requirements.
- Qualifications: maybe overlapping with Requirements. But we need to decide: The posting includes "Required Experience/Skills" which includes education, license, experience, certifications. Could be considered Requirements. Qualifications maybe not separate; we could combine or treat as Qualifications if there is separate content. There's also "Management and people leadership experience, preferred." etc. That's more like preferred qualifications. Could be under Qualifications.
- Skills: maybe list of specific skills like OASIS experience, Homecare Homebase, CMS PDGM billing knowledge. Could be under Skills.
- Benefits: we have "Description Of Benefits" paragraph describing medical, dental, vision, 401k, time off, etc. That's substantive.
- Pay: we have "Pay Range" with $77,200 - $106,200 per year, plus mention of bonus incentive plan. That's substantive.
- Schedule: we have "Work Schedule: Full-time/40 Hours", "Normal Hours of Operation: M-F / 8a-5p (ET)", "On-Call Expectation: As needed", "Scheduled Weekly Hours 40". That's substantive.
We must not include filler like "commensurate with experience". Not present.
We need to output HTML with headings and appropriate - for lists,
for prose.
We must not repeat job title as heading. So no heading for "Director of Patient Services". Already not.
We must not put Job ID etc.
We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to cut out the Equal Opportunity Employer paragraph, TB Statement? Actually TB Statement is part of Additional Information but maybe considered boilerplate? It's a requirement for patient facing role; it's substantive? It says "This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB." That's a requirement, could be under Requirements. Similarly Driving Statement about driver safety program requiring valid license etc. That's also a requirement. We'll keep them as part of Requirements or maybe as separate bullet.
We need to preserve all substantive information. So we should include TB statement and Driving statement as part of Requirements (maybe under Required Experience/Skills). We'll incorporate.
We also need to include "Annual Bonus Eligible: Yes, eligible for the annual incentive bonus which has pay-outs both quarterly and annually." That's part of Benefits or Pay? Could be under Benefits (bonus) or Pay. We'll include under Benefits maybe.
We also have "Branch Size: 900 Census (4.5 STAR rating)" - that's about the location, maybe under About the role? Could be under About the role as extra detail. We'll include in About the role paragraph.
We have "About Us" paragraphs about CenterWell Home Health and CenterWell, Humana. That's substantive; could be under About the role or maybe a separate section like "About the Company". But we only allowed headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About Company". So we need to fold About Us into About the role or maybe into Responsibilities? Probably About the role is appropriate to include company overview. We'll include that in About the role.
We must not create sections with filler. So we will output sections for each heading that has content.
Let's gather content:
About the role:
- Intro: "Become a part of our caring community $10,000 Sign on Bonus! As a Director of Patient Services at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles. $10,000 Sign on Bonus! Work Schedule: Full-time/40 Hours Position Type: Hybrid Branch Location: Liverpool, NY"
- Additional details: "Branch Size: 900 Census (4.5 STAR rating)"
- About Us: "About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com."
We can combine into a few paragraphs.
Responsibilities: list from "As a Director Of Patient Services, You Will" bullet points.
Let's extract each bullet:
- Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
- Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
- Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data.
- Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
- Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence.
- Perform additional tasks to support clinical operations and organizational goals.
We'll put each as
- .
Requirements: from "Required Experience/Skills" plus TB statement, Driving statement, maybe also "Normal Hours of Operation" etc? But those are schedule.
Required Experience/Skills list:
- Graduate of an accredited School of Nursing.
- BSN required (NY state requirement)
- Current state license as a Registered Nurse.
- Proof of current CPR.
- Valid driver's license, auto insurance and reliable transportation.
- Two years as a Registered Nurse with at least one-year of management experience in a home health environment.
- Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN.
- Management and people leadership experience, preferred.
- OASIS experience, required.
- OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
- Homecare Homebase (HCHB) experience, preferred.
- CMS PDGM billing knowledge and/or experience, preferred.
TB Statement: "This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB."
Driving Statement: "This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher."
We could incorporate driving statement into requirements (valid driver's license etc). Already have valid driver's license, auto insurance and reliable transportation. The driving statement adds more detail about insurance limits. We'll include as part of requirements.
Qualifications: maybe we separate preferred qualifications: Management and people leadership experience, preferred; OASIS certification preferred; Homecare Homebase experience preferred; CMS PDGM billing knowledge/experience preferred. Also maybe "BSN required" is a qualification. But we already used BSN in Requirements. To avoid duplication, we could treat Requirements as mandatory items, Qualifications as preferred items. Let's do that.
Thus:
Requirements (mandatory):
- Graduate of an accredited School of Nursing.
- BSN required (NY state requirement)
- Current state license as a Registered Nurse.
- Proof of current CPR.
- Valid driver's license, auto insurance and reliable transportation.
- Two years as a Registered Nurse with at least one-year of management experience in a home health environment.
- Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN.
- OASIS experience, required.
- TB screening requirement (as per TB statement).
- Valid driver's license and appropriate vehicle insurance (per driving statement) – but we already have license; we can note insurance limits.
Qualifications (preferred):
- Management and people leadership experience.
- OASIS certification (HCS-O, COQS, and/or COS-C).
- Homecare Homebase (HCHB) experience.
- CMS PDGM billing knowledge and/or experience.
Skills: maybe list specific skills like OASIS experience, Homecare Homebase, CMS PDGM billing. But we already have those in qualifications. Could separate: Skills could be technical skills
- for lists,
for prose. We must not repeat job title as heading. So no heading for "Director of Patient Services". Already not. We must not put Job ID etc. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to cut out the Equal Opportunity Employer paragraph, TB Statement? Actually TB Statement is part of Additional Information but maybe considered boilerplate? It's a requirement for patient facing role; it's substantive? It says "This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB." That's a requirement, could be under Requirements. Similarly Driving Statement about driver safety program requiring valid license etc. That's also a requirement. We'll keep them as part of Requirements or maybe as separate bullet. We need to preserve all substantive information. So we should include TB statement and Driving statement as part of Requirements (maybe under Required Experience/Skills). We'll incorporate. We also need to include "Annual Bonus Eligible: Yes, eligible for the annual incentive bonus which has pay-outs both quarterly and annually." That's part of Benefits or Pay? Could be under Benefits (bonus) or Pay. We'll include under Benefits maybe. We also have "Branch Size: 900 Census (4.5 STAR rating)" - that's about the location, maybe under About the role? Could be under About the role as extra detail. We'll include in About the role paragraph. We have "About Us" paragraphs about CenterWell Home Health and CenterWell, Humana. That's substantive; could be under About the role or maybe a separate section like "About the Company". But we only allowed headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About Company". So we need to fold About Us into About the role or maybe into Responsibilities? Probably About the role is appropriate to include company overview. We'll include that in About the role. We must not create sections with filler. So we will output sections for each heading that has content. Let's gather content: About the role: - Intro: "Become a part of our caring community $10,000 Sign on Bonus! As a Director of Patient Services at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles. $10,000 Sign on Bonus! Work Schedule: Full-time/40 Hours Position Type: Hybrid Branch Location: Liverpool, NY" - Additional details: "Branch Size: 900 Census (4.5 STAR rating)" - About Us: "About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com." We can combine into a few paragraphs. Responsibilities: list from "As a Director Of Patient Services, You Will" bullet points. Let's extract each bullet: - Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office. - Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards. - Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support. - Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes. - Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff. - Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data. - Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement. - Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development. - Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence. - Perform additional tasks to support clinical operations and organizational goals. We'll put each as
- . Requirements: from "Required Experience/Skills" plus TB statement, Driving statement, maybe also "Normal Hours of Operation" etc? But those are schedule. Required Experience/Skills list: - Graduate of an accredited School of Nursing. - BSN required (NY state requirement) - Current state license as a Registered Nurse. - Proof of current CPR. - Valid driver's license, auto insurance and reliable transportation. - Two years as a Registered Nurse with at least one-year of management experience in a home health environment. - Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN. - Management and people leadership experience, preferred. - OASIS experience, required. - OASIS certification (HCS-O, COQS, and/or COS-C), preferred. - Homecare Homebase (HCHB) experience, preferred. - CMS PDGM billing knowledge and/or experience, preferred. TB Statement: "This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB." Driving Statement: "This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher." We could incorporate driving statement into requirements (valid driver's license etc). Already have valid driver's license, auto insurance and reliable transportation. The driving statement adds more detail about insurance limits. We'll include as part of requirements. Qualifications: maybe we separate preferred qualifications: Management and people leadership experience, preferred; OASIS certification preferred; Homecare Homebase experience preferred; CMS PDGM billing knowledge/experience preferred. Also maybe "BSN required" is a qualification. But we already used BSN in Requirements. To avoid duplication, we could treat Requirements as mandatory items, Qualifications as preferred items. Let's do that. Thus: Requirements (mandatory): - Graduate of an accredited School of Nursing. - BSN required (NY state requirement) - Current state license as a Registered Nurse. - Proof of current CPR. - Valid driver's license, auto insurance and reliable transportation. - Two years as a Registered Nurse with at least one-year of management experience in a home health environment. - Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN. - OASIS experience, required. - TB screening requirement (as per TB statement). - Valid driver's license and appropriate vehicle insurance (per driving statement) – but we already have license; we can note insurance limits. Qualifications (preferred): - Management and people leadership experience. - OASIS certification (HCS-O, COQS, and/or COS-C). - Homecare Homebase (HCHB) experience. - CMS PDGM billing knowledge and/or experience. Skills: maybe list specific skills like OASIS experience, Homecare Homebase, CMS PDGM billing. But we already have those in qualifications. Could separate: Skills could be technical skills