Director of Patient Care Services (DPCS)

Responsibilities

• Manage a team of RNs and LVNs (currently, 6) providing comprehensive in-home patient care
• Oversee company clinical services, arranging for required 24 hours/day professional access
• Manage development of employee qualifications and the assignment of employees and coordination of patient care services
• Coordinate care with other programs as needed
• Oversee, participate in, and support the company Performance Improvement Committee activities
• Establish measurable outcomes/objectives and assist in data collection for annual reporting requirements
• Perform or delegate orientation, competency testing, and in-services for new employees
• Select ongoing quarterly education for RNs and LVNs
• Follow up on patient and employee concerns as needed
• Oversee the Windward Home Health Infection Control program
• Maintain confidentiality of patient, employee and company operations
• Maintain in-depth knowledge of and abide by all company policies and procedures
• Maintain current knowledge of home health care regulations and standards
• Support the company mission statement and philosophy to promote quality, efficient, comprehensive, compassionate, and effective patient care
• Serve as Administrator's Designee, as requested
• Work Schedule: 8:30AM - 3:00PM, Monday through Friday

Requirements

• Current California state license as a Registered Nurse (RN)
• Bachelor of Science in Nursing (BSN)
• Graduate of an accredited school of nursing
• CPR certified
• 3+ years clinical experience within the last 5 years, preferably in-home health agency, company, primary clinic or facility, at least 1 year of which was in a supervisory or administrative capacity
• Some experience working with older and/or disabled adults preferred
• Familiar with quality, clinical, and financial reports
• Written proof of health status and ability to lift, push and pull up to 40 lbs. unassisted
• Knowledge of home health care regulations and procedures
• Effective communication skills and ability to lead a team of employees with a variety of backgrounds and educational experiences
• Excellent time management, problem-solving skills, and work ethic
• Active driver's license, clean driving record, and reliable vehicle
• Moderate+ technology proficiency, including use of cell phone apps and web-based office systems, such as Google Workspace
• Ability to pass criminal and driving background checks