Director of Patient Accounting

About the role

The Director of Patient Accounting is responsible for overseeing all aspects of Patient Financial Services, including billing, collections, customer service, cash posting, denial management, and budget preparation. This leadership role ensures the efficient operation of revenue cycle functions through strategic planning, performance monitoring, and continuous process improvement.

Responsibilities

• Oversee all aspects of Patient Financial Services, including billing, collections, customer service, cash posting, denial management, and budget preparation.
• Ensure the efficient operation of revenue cycle functions through strategic planning, performance monitoring, and continuous process improvement.
• Establish and maintain internal controls to support accurate and timely billing.
• Maintain key performance indicators such as accounts receivable days and cash flow.
• Utilize data to identify trends and opportunities for improvement.
• Develop departmental budgets.
• Ensure compliance with regulatory requirements.
• Implement policies and procedures.
• Support ongoing staff development through education, training, and mentorship.
• Serve as a key member of the management team, promoting operational excellence and supporting Aspire Rural Health System's mission, vision, and organizational goals while maintaining awareness of healthcare industry changes that impact billing and collection processes.

Requirements

• Bachelor's degree required.
• Minimum of 4 years of management experience in Patient Accounting or a related healthcare revenue cycle field.
• Proficiency in health insurance billing, collections, and eligibility processes related to commercial, managed care, government, and self-pay reimbursement.
• Working knowledge of ICD-9, ICD-10, ICD-11, HCPCS codes, and third-party billing requirements.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a positive attitude.
• Ability to work independently, follow through on projects, and manage multiple priorities simultaneously.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position.

Benefits

Full benefits package offered.