Director of Overnight Operations

The user wants me to convert this job posting into clean semantic HTML. Let me analyze the content and structure it according to the rules. First, I need to identify the sections: - Overview (About the role) - Responsibilities - Qualifications - Benefits - There's also a "Posting Date" but that's minor metadata - should fold into a short

or drop it. Rules: - Use

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) - Use

• for lists - Use

  for prose - Do NOT repeat job title as heading - Do NOT put Job ID/requisition numbers as headings - Preserve ALL substantive information - Remove boilerplate (cookie/navigation/legal/EEO/scam-warning) - Include section ONLY when real specific content exists - Never emit heading followed by filler/placeholder text - Never create Pay/Schedule/Benefits sections unless posting actually states them - Output ONLY HTML fragment, no /, no markdown code fences Looking at the content: 1. Overview section - "The Front Office Manager is responsible for..." - this is "About the role" 2. Responsibilities - long list of duties 3. Qualifications - list of requirements 4. Benefits - detailed benefits package with state-specific details 5. Posting Date - minor metadata, fold into a short

  or drop I should structure: -

  About the role

  with

  for the overview paragraph -

  Responsibilities

  with
  • for each responsibility -

    Qualifications

    with
    • for each qualification -

      Benefits

      with
      • for benefits, but note the state-specific details are prose-like. Could use nested lists or keep as prose. The benefits section has a general list then state-specific details. I'll use
        for the main benefits, then for state-specific maybe

        or nested

        . Since they are detailed, I'll use
        for main benefits and then for each state a sub-list or separate paragraphs. But the rule says use
        • for any list of duties/requirements/benefits, and

          for prose. The state-specific details are more prose with numbers. I'll treat them as list items with sub-lists or just include as text in

        • . Simpler: make each benefit a
        • , and for state-specific, include as nested
          within the main list? But the main list is "Medical insurance, dental insurance..." then "For Employees Based In Washington..." etc. I'll structure as: - General benefits list - Then for each state, a sub-heading? But we can't add extra headings beyond h3. Could use within
          • or just include as text. I'll do: main benefits as
            , then state-specific as separate
            under Benefits section but still within same section. Since the rule says use
            • for any list of benefits, I'll make a list for general benefits, then for each state a list. But that might be multiple lists. I'll do one
              for general, then for each state a
              with a leading
              • Washington: ...
              but that's not ideal. Better: keep as prose paragraphs for state-specific details because they are detailed descriptions. The rule says use

              for prose. So I'll do: general benefits as

              , then state-specific as

              paragraphs. But the instruction: "Use

              • for any list of duties/requirements/benefits, and

                for prose." The state-specific benefits are lists of benefits per state. They are structured as bullet points in the original. I'll convert them to

                as well. However, they are under "For Employees Based In Washington" etc. I'll create a nested list: main benefits list, then for each state a sub-list. But HTML doesn't allow
                directly inside
                without
                • . I'll do:
                  • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
                  • 401(k) Retirement Plan with employer matching contributions
                  • Paid holidays
                  • Paid vacation
                  • Paid sick leave (provided in accordance with applicable law)
                  • Employee assistance program (EAP)
                  • Educational opportunities / Tuition reimbursement
                  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
                  • For Employees Based In Washington:
                    • 8 paid holidays per year
                    • Up to 20 days of paid vacation per year, based on classification and length of service
                    • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.
                  • For Employees Based In Colorado:
                    • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
                    • Up to 20 days of paid vacation per year, based on classification and length of service
                    • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.
                  • For Employees Based In California:
                    • 8 paid holidays per year
                    • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
                    • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.
                  • Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.
                  • The above-referenced benefits do not apply to part-time positions
                  That's a bit complex but preserves all info. However, the rule says "Prefer a few substantive sections over many thin ones." This is one Benefits section with a comprehensive list. Posting Date: "This job opening was posted on 10/23/26 and will remain open for at least 14 days." This is minor metadata. I'll include as a

                  at the end, maybe after Benefits section, but not as a heading. Could be a

                  but no classes needed. Just a

                  . Now, ensure no duplicate lines, no boilerplate. The original has "Yearly Highgate Hotels Highgate is a leading..." that's company description. That could be part of Overview or separate. The posting starts with company description then "Overview" heading. The "Overview" heading in the posting is "Overview The Front Office Manager is responsible...". I'll treat the company description as part of About the role? Or maybe a separate "About the company" but the rule says use headings like "About the role". The company description is not a role description. But the user said "use

                  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". So I should have "About the role" for the role overview. The company description could be a

                  before the sections? But the rule says output only the HTML fragment for the job posting. The company description is part of the posting. I'll include it as a

                  under "About the role" or as a separate paragraph before sections. Since the page already shows job title, maybe the company description is context. I'll include it as a

                  at the beginning, then "About the role" heading with the role overview. But the instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So no job title heading. The company description is not a heading. I'll output a

                  with the company description, then

                  About the role

                  with the role overview paragraph. Let's structure:

                  Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

                  About the role

                  The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

                  Responsibilities

                  • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
                  • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
                  • Carry a cell phone at all times.
                  • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
                  • Develop employee morale and ensure training of Guest Services personnel.
                  • Maximize room revenue and occupancy by reviewing status daily.
                  • Analyze rate variance, monitor credit report and maintain close observation of daily house count.
                  • Monitor selling status of house daily, i.e. flash report, allowances, etc.
                  • Attend daily and monthly Rooms Merchandizing meetings.
                  • Participate in required M.O.D. program as scheduled.
                  • Review Guest Services staff's worked hours