Director of Outpatient Services (DOP) - 5K Sign On Bonus

About the Role

The Director of Outpatient Services is responsible for the strategic direction, clinical excellence, operational performance, and growth of Riverwoods Behavioral Health’s Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP). This leader will oversee program operations, develop referral relationships, drive census growth, support exceptional patient outcomes, and ensure compliance with all regulatory and accreditation standards. The Director serves as a key member of the leadership team, helping patients successfully transition across the behavioral‑healthcare continuum while building strong community partnerships.

Key Responsibilities

• Provide leadership and oversight for the day‑to‑day operations, clinical excellence, and growth of the facility’s PHP and IOP programs.
• Drive key performance outcomes, including census growth, patient retention, financial performance, patient satisfaction, and clinical quality metrics.
• Develop and maintain strong referral relationships while supporting business development, community outreach, and admissions growth initiatives.
• Collaborate with hospital, divisional, and corporate leadership to advance strategic initiatives, enhance care continuity, and expand outpatient services.
• Lead, mentor, and develop a high‑performing multidisciplinary team through effective hiring, onboarding, supervision, and professional development.
• Ensure compliance with all regulatory, licensure, accreditation, and quality standards, including Joint Commission, CMS, and state requirements.
• Monitor program performance, implement process improvements, and utilize patient outcome and satisfaction data to optimize care delivery and operational effectiveness.
• Maintain oversight of clinical documentation, program policies and procedures, and service‑delivery standards to ensure exceptional patient care.

Qualifications & Experience

• Master’s or Doctoral degree in a behavioral‑health field (required).
• Active, unrestricted clinical licensure (LCSW, LMFT, LMHC, LPC, PsyD, PhD, or equivalent) – current in the state of practice or eligibility to obtain.
• Minimum of 4 years of experience in behavioral healthcare.
• At least 2 years of leadership, management, or operational oversight experience.
• Experience overseeing PHP and/or IOP programs (strongly preferred).
• Experience in acute psychiatric hospitals, behavioral‑health facilities, and/or residential substance‑use‑disorder treatment settings (preferred).
• Demonstrated ability to lead multidisciplinary teams, drive program growth, and achieve operational objectives.

Benefits

• $5,000 sign‑on bonus.
• Relocation assistance.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Generous paid time off, paid holidays, and extended sick leave.
• Ongoing leadership development and career‑advancement opportunities.
• Executive and clinical mentorship from experienced behavioral‑health leaders.
• Opportunity to shape and grow a vital outpatient service line.

Compensation

Competitive salary plus bonus opportunity, with a $5,000 sign‑on bonus and relocation assistance available.