Director of Outpatient Services
About Oasis Behavioral Health Hospital
Oasis Behavioral Health Hospital in Chandler is a premier behavioral health facility serving adolescents and adults across the greater Phoenix area. This 94-bed behavioral health hospital provides a full continuum of care—including inpatient, residential, and outpatient services—for individuals experiencing mental health conditions and co-occurring substance use disorders. Our multidisciplinary team delivers compassionate, evidence-based treatment in a safe and supportive environment designed to help patients stabilize, heal, and build a foundation for lasting recovery.
Purpose Statement
The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility's partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality – by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care.
What You'll Enjoy
- Relocation Assistance – We'll support your move with a generous relocation package.
- Professional Growth & Career Pathing - your development is our priority.
- Executive Mentorship – Paired with a corporate clinical support from day one
- Competitive Salary & Bonuses
- Comprehensive Health Benefits - Medical, dental, vision, 401(k) with Company Match
- Generous PTO - Includes vacation, holidays, extended sick leave, and mental health days.
- Industry-Leading Training & Support - You'll be paired with a corporate clinical mentor from day one.
Clinical & Operational Leadership
- Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
- Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
- Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
- Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
- Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
- Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs.
- Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
- Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.
Team Development & Supervision
- Hire, onboard, and retain a high-performing team
- Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.
Compliance & Quality Assurance
- Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
- Develop and assist with the development and implementation of policies and procedures.
- Ensure accurate and timely documentation of patient records and services delivered.
Requirements
- Master's or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
- Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
- Experience with PHP and IOP levels of care strongly preferred.
- Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.