Jobs · Human Resources

Director of Organizational Effectiveness and Transformation

Solera Senior Living · United States · 1 mo ago
RemoteRemoteHuman ResourcesFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, etc. Also remove application instructions (none). Keep substantive info. We need to parse the posting. Content: - Intro: "Love to make a difference..." etc. Could be "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. Let's extract: About the role: Could be the introductory paragraph describing the role, mission, etc. The posting includes: "Love to make a difference..." and description of Solera Senior Living values, goal, and then "We are seeking a Director, Organizational Effectiveness & Transformation who is a builder at heart..." plus "Position Summary". So we can put that in About the role. Responsibilities: The "What You’ll Do" section with bullet points (Enterprise People Programs, Transformation & Strategic Projects). Those are responsibilities. Requirements: maybe "What You Bring" includes education, experience, etc. Could be Requirements and Qualifications. The instruction distinguishes Requirements and Qualifications as separate headings. We need to decide what goes where. Typically Requirements: mandatory items (Bachelor’s degree required; 7+ years experience; proven track record; strong project management skills; comfort with data; experience leading change; etc). Qualifications: preferred items (Master’s preferred; senior living experience preferred; external-facing experience a plus; ability to travel up to 25%). Skills: maybe list of skills like project management, data analytics, change management, etc. But we can combine. We need to avoid filler sections. If we have content for each, we can include them. Benefits: "What Solera Offers You" includes list: growing company, tuition reimbursement, comprehensive medical benefits, dental, vision, life, disability insurance, 401(k) match, paid holidays and PTO, EAP, perks and employee discount programs, supportive culture. So Benefits section. Pay: Not mentioned. So we should NOT include Pay section. Schedule: Not mentioned (maybe travel up to 25% but that's not schedule). So no Schedule. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits. We need to ensure we don't include filler like "commensurate with experience". Not present. Now we need to format with

headings and
  • for lists,

    for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep specifics like examples: frontline career ladders (caregiver → med tech → wellness leadership), state-required and compliance training, AI readiness practice, school and university partnerships, state-level workforce training programs, etc. We need to keep bullet points as lists. Let's draft. About the role: combine intro paragraphs up to Position Summary maybe. We'll write a

    containing the descriptive text. We need to avoid repeating job title as heading; we can still mention it inside paragraph. Let's extract the About the role text: "Love to make a difference in the lives of seniors? At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive, rewarding workplace for our team members. We are seeking a Director, Organizational Effectiveness & Transformation who is a builder at heart: someone who designs the people programs, career paths, and change plans that help a growing, multi-site senior living company perform at its best. Position Summary The Director, Organizational Effectiveness & Transformation is Solera’s internal engine for making the organization perform better. You will build the systems, programs, and capabilities that allow the company to grow, change, and compete for talent. This role works across two connected lanes: enterprise people programs and strategic transformation projects. You bring a builder’s mindset and a project manager’s discipline, and you are comfortable working across the organization and with outside partners. Success looks like stronger leader and frontline retention, faster time to competency, and an organization that absorbs change, including AI, without losing focus on the resident experience. This role leads the Program Manager, Learning & Development." We'll put that in a

    (maybe multiple

    but okay). Could split into two paragraphs: first intro, then Position Summary. We'll keep as separate

    elements. Responsibilities: "What You’ll Do" with two main sections: Enterprise People Programs and Transformation & Strategic Projects. Each has sub-bullets. We need to output as

    • for any list of duties/requirements/benefits. So we can have top-level
        with
      • for each major duty, and inside those we can have nested
          for sub-items. Let's capture: Enterprise People Programs: - Partner with People and Operations leadership to design, build, and maintain talent development programs that support HR business partners, community leaders, and frontline team members, including: * Talent framework: competency models, job architecture, and the review and calibration processes built on them, including frontline career ladders (for example, caregiver → med tech → wellness leadership) * Enterprise onboarding: set the design and standards for a consistent, high-quality experience from offer through the first 90 days across all communities and corporate functions * Lead the Program Manager, Learning & Development; set the learning agenda and drive execution, including state-required and compliance training in partnership with Clinical and Operations leadership Transformation & Strategic Projects: - Lead change management for enterprise-wide initiatives, preparing the organization for shifts in workflows, processes, and ways of working, including those driven by new AI tools - Partner with the Director of AI-Enabled Operations to build Solera’s AI readiness practice. That role owns what changes in the workflow; you own preparing people for the change: workforce impact, skills, communication, and reinforcement - Build talent pipelines so we have the workforce to keep creating exceptional lifestyle experiences for our residents, including: * School and university partnerships that strengthen our early-career talent pipeline * State-level workforce training programs and funding opportunities - Lead or support other strategic people projects for the Chief People Officer, typically 2–3 at a time, ranging from 90-day sprints to multi-year programs We'll format accordingly. Requirements: from "What You Bring" mandatory items: - Bachelor’s degree required - 7+ years of progressive experience in organizational effectiveness, organizational development (OD), HR transformation, or a related field - A proven track record of designing and scaling enterprise people programs, not just advising on them - Strong project management skills; comfortable running multiple workstreams with competing timelines - Comfort with data and analytics: you can build a model, read an analysis, and present findings to senior leaders - Experience leading change with frontline, hourly, and multi-site workforces We could also include "Senior living, healthcare, or multi-site operations experience preferred but not required" maybe as Qualifications. Qualifications: preferred items: - Master’s in Organizational Development, HR, Business, or a related field preferred - Senior living, healthcare, or multi-site operations experience preferred but not required - External-facing experience a plus: government, workforce development, higher education, or policy environments - Ability to travel up to 25% to communities, partner schools, and state and industry meetings Skills: maybe we can list skills like: program design, talent development, change management, project management, data analysis, stakeholder engagement, etc. But we already have many in Requirements. However we need a Skills section only if posting has real specific content for it. The posting does not have a separate "Skills" bullet list; but we could infer skills from responsibilities. However instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we should not create a Skills section unless there is explicit skills list. There isn't. So we omit Skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits. Check Benefits: we have list. Now we need to ensure we don't include boilerplate like EEO etc. Remove that. Now produce HTML fragment. We'll wrap each section in

          heading then content. For About the role: maybe two

          elements. Let's craft:

          About the role

          Love to make a difference in the lives of seniors? At Solera Senior Living, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive, rewarding workplace for our team members.

          We are seeking a Director, Organizational Effectiveness & Transformation who is a builder at heart: someone who designs the people programs, career paths, and change plans that help a growing, multi-site senior living company perform at its best.

          Position Summary The Director, Organizational Effectiveness & Transformation is Solera’s internal engine for making the organization perform better. You will build the systems, programs, and capabilities that allow the company to grow, change, and compete for talent. This role works across two connected lanes: enterprise people programs and strategic transformation projects. You bring a builder’s mindset and a project manager’s discipline, and you are comfortable working across the organization and with outside partners. Success looks like stronger leader and frontline retention, faster time to competency, and an organization that absorbs change, including AI, without losing focus on the resident experience. This role leads the Program Manager, Learning & Development.

          We used for Position Summary; that's okay. Responsibilities:

          Responsibilities

          • Enterprise People Programs
            • Partner with People and Operations leadership to design, build, and maintain talent development programs that support HR business partners, community leaders, and frontline team members, including:
              • Talent framework: competency models, job architecture, and the review and calibration processes built on them, including frontline career ladders (for example, caregiver → med tech → wellness leadership)
              • Enterprise onboarding: set the design and standards for a consistent, high-quality experience from offer through the first 90 days across all communities and corporate functions
              • Lead the Program Manager, Learning & Development; set the learning agenda and drive execution, including state-required and compliance training in partnership with Clinical and Operations leadership
          • Transformation & Strategic Projects
            • Lead change management for enterprise-wide initiatives, preparing the organization for shifts in workflows, processes, and ways of working, including those driven by new AI tools
            • Partner with the Director of AI-Enabled Operations to build Solera’s AI readiness practice. That role owns what changes in the workflow; you own preparing people for the change: workforce impact, skills, communication, and reinforcement
            • Build talent pipelines so we have the workforce to keep creating exceptional lifestyle experiences for our residents, including:
              • School and university partnerships that strengthen our early-career talent pipeline
              • State-level workforce training programs and funding opportunities
            • Lead or support other strategic people projects for the Chief People Officer, typically 2–3 at a time, ranging from 90-day sprints to multi-year programs
          Requirements:

          Requirements

          • Bachelor’s degree required
          • 7+ years of progressive experience in organizational effectiveness, organizational development

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