Director of Operations - Veterinary Specialty/Emergency Hospital

Key Responsibilities

• Provide strategic and operational leadership for the hospital, with accountability for performance, service excellence, team engagement, and overall business results.
• Partner closely with the Medical Director and senior leadership to align clinical, operational, and financial priorities.
• Lead full P&L management, including budgeting, labor optimization, revenue growth, cost discipline, and performance against key business metrics.
• Develop and lead a high-performing leadership culture through strong talent acquisition, coaching, succession planning, and accountability.
• Drive operational consistency, compliance, and an elevated client experience while identifying opportunities to improve efficiency and scale performance.
• Leverage financial data, scorecards, and operational insights to inform decisions, solve complex challenges, and execute impactful action plans.

What We Are Looking For

• Significant experience with P&L leadership, including budget ownership, financial analysis, margin management, and profit-driving operational decisions.
• Upper-level management experience leading managers, supervisors, or multi-disciplinary teams in a complex, fast-paced healthcare, veterinary, or service environment.
• Demonstrated success in operational leadership, organizational development, workforce planning, and performance improvement.
• Executive presence with the ability to influence across functions, lead change effectively, and align teams to strategic priorities.
• Strong business and operational acumen, with a track record of improving efficiency, client satisfaction, and financial performance.
• Veterinary, healthcare, or multi-site service leadership experience is strongly preferred.

Benefits

• Complimentary Short Term Disability
• Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
• Company Sponsored Employee Assistance Program (Headspace)
• 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
• Florida Blue Insurance Plans with 3-tiered options; Kaiser for CA Residents
• Flexible Spending Account, Health Savings Account or Health Reimbursement Account options
• United Healthcare Dental Insurance; includes a 100% paid premium option for team members
• United Healthcare Vision Insurance options
• Long Term Disability option (paid for by employee)
• Progyny-Fertility and Family Building Support

Pay

Range: $115,000 – $130,000; depending on experience.

Schedule

N/A

Qualifications

Not specified

Skills

Not specified

Benefits

Not specified

Schedule

N/A