Director of Operations & Supply Chain

Hi-Altitude Brands | Health & Wellness | Remote (PST/MST Based) About Hi-Altitude Brands Hi-Altitude Brands, through our flagship brand, Stonehenge Health, is a fast-growing direct-to-consumer supplement company on a mission to help people live healthier, more vibrant lives. We develop premium, science-backed formulations featuring clinically studied branded ingredients that set us apart from competitors. Our products are sold through our website, Amazon, and Walmart, reaching hundreds of thousands of customers nationwide. We are a fully remote team that values autonomy, ownership, and results. We move fast, test constantly, and hold ourselves to high standards. If you thrive in environments where your work has a direct, measurable impact, you will fit right in. Position Overview We are looking for an exceptional Director of Operations & Supply Chain to build and lead the operational backbone of a fast-growing consumer business. You'll own contract manufacturing, sourcing and procurement, demand and supply planning, and 3PL operations—building the processes and systems needed to scale efficiently and reliably. You'll also support the company's ERP transition and strengthen inventory accuracy, master data, and reporting. This role sits at the center of the business, partnering closely with Product Development, Marketing, Finance & Accounting, 3PL/fulfillment, and Customer Experience. You'll report directly to and work closely with the COO. Responsibilities Sourcing & Supplier Management: Develop and execute sourcing strategies that optimize cost, quality, supply continuity, and riskLead supplier selection, negotiation, qualification, onboarding, and ongoing relationship managementManage contract manufacturing partners, supplier performance, cost reduction initiatives, and sourcing for new product launchesMonitor market and geopolitical risks to proactively identify and mitigate supply disruptions Procurement & Planning: Own procurement processes, including RFQs, purchasing, P2P workflows, and procurement KPIsLead demand and supply planning across channels, including forecasting, inventory levels, purchasing, and excess/obsolete inventory managementAnalyze demand, lead times, landed costs, and supply trends to identify opportunities for improvement 3PL, Logistics & Inventory: Manage 3PL, carrier, and freight-forwarder relationships and ensure performance against service expectationsMaintain inventory accuracy, landed COGS, and product/master data across systemsOversee inbound and outbound inventory flow, freight, and logistics operations Project & Team Leadership: Lead cross-functional supply chain and operations projects, managing priorities, timelines, risks, and stakeholder communicationEstablish scalable operation rhythms across planning, procurement, and resource managementOwn the operations budget and serve as a strategic operating partner to the COOLead and develop the Supply Chain and Project Management teams What Success Looks Like (First 6 Months) A reliable demand and supply planning process that improves inventory availability while reducing out-of-stocks and excess inventoryA strong contract manufacturing and supplier network with clear performance standards, sourcing strategies, and supply continuity plans in placeA strategic sourcing program delivering measurable cost savings across the vendor baseA consolidated demand plan and standardized planning processes across the businessAccurate, standardized master data and product structures ready to support the ERP transition Requirements 7-10+ years of operations and supply chain leadership, ideally within high-growth consumer products, DTC, or e-commerceBachelor's degree in supply chain, business, operations, or a related field; equivalent experience consideredDeep experience managing contract manufacturers and suppliers, including sourcing, negotiation, pricing, performance management, and supply continuityProven track record in strategic sourcing and delivering measurable cost savingsStrong demand and supply planning expertise, including forecasting, inventory strategy, and planning processes built from the ground upStrong 3PL, fulfillment, and logistics partner management capabilitiesExposure to ERP implementations, systems transitions, or similar operational transformationsProven people leader with strong analytical, problem-solving, and cross-functional collaboration skills What We Offer A genuine build mandate with the autonomy to match, at a growing brand where the work is visible and the impact is realDirect partnership with the COO and a seat at the table for decisions that shape the operationFully remote, US-based, with a team that operates on ownership rather than oversight Compensation Competitive salary range of $150,000-175,000 per year, plus bonus eligibility Benefits Flexible time off + 9 annual company holidaysYour Birthday is a paid vacation day - take the day to celebrate your awesomeness!100% company-paid base plan Medical, Dental, and Vision Insurance for employees100% company-paid Life Insurance and Short-Term Disability Coverage3% Employer contributions to 401(k) regardless of employee participation! (Free money)Matching Charitable Contributions up to $2,500/year$1,200/annual Work from Home (WFH) stipendEmployee Recognition and Rewards ProgramPet insuranceEmployee Product Samples and DiscountsProfessional Development FundFree Calm App Subscription Hi-Altitude Brands is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all.