Director of Operations, Site Director

About the role

The Director of Operations, Critical Infrastructure will lead the safe, reliable, and efficient operation of mission-critical electrical, mechanical, and building infrastructure systems supporting OCI data center campuses.

Responsibilities

• Lead and manage site or regional operations teams responsible for critical infrastructure, including electrical distribution, on-site power generation, UPS, switchgear, cooling systems, controls interfaces, and life safety systems.
• Provide leadership across the full site facilities operations structure, including plant operations, maintenance execution, administrative site support, and operational coordination functions.
• Own operational readiness, maintenance execution, and incident response performance for assigned campuses or regions.
• Enforce consistent execution and continuous improvement of MOPs, SOPs, and EOPs governing maintenance, load transfers, switching, ramp events, restoration, and abnormal operating conditions.
• Ensure strong coordination between electrical, mechanical, and site-support functions so operational work is executed safely, efficiently, and in alignment with uptime expectations.
• Serve as the operational escalation point for major incidents, ensuring timely response, clear communication, root cause rigor, and disciplined corrective action follow-through.
• Establish and track operational KPIs related to availability, reliability, safety, maintenance effectiveness, backlog health, incident trends, and readiness.
• Partner with training and technical leadership teams to implement and sustain repair, preventive maintenance, troubleshooting, and emergency response capability across site teams.
• Lead vendor oversight and support performance management for OEMs, maintenance providers, service contractors, and operating agreements tied to campus infrastructure.
• Drive a strong safety and compliance culture aligned with company standards and applicable regulatory requirements.
• Support staffing, hiring, retention, and development of high-performing operations leaders and technical staff across the organization.
• Ensure site-support and administrative functions enable effective scheduling, documentation, workflow coordination, and audit-ready operations in support of the critical environment.
• Partner with Engineering, Construction, Commissioning, and Reliability teams to ensure operability, maintainability, and operational supportability are built into new capacity, retrofits, and expansions.
• Coordinate with internal and external stakeholders to ensure maintenance, capital work, remediation, and operational activities are properly sequenced and executed with minimal operational risk.
• Drive continuous improvement across maintenance practices, incident response, work control, readiness processes, and team operating rhythms.

Requirements

10+ years of experience in mission-critical operations, power generation, utilities, industrial operations, or related uptime-critical environments, including leadership responsibility.

Strong understanding of critical MEP systems and data center operations, including the interaction between electrical, mechanical, controls, and support functions in live environments.

Demonstrated experience managing operational risk and executing in MOP-driven environments.

Proven ability to lead managers, technical teams, and vendor-supported operations in 24/7 critical environments.

Strong experience with maintenance governance, incident response, and operational readiness at site or regional scale.

Bachelor’s degree in Engineering, Facilities, Operations, or related field preferred; equivalent experience also valued.

Qualifications

• Strong operational leadership in mission-critical environments.
• Ability to lead through managers while reinforcing accountability, consistency, and execution discipline.
• Strong judgment during incidents and abnormal operating conditions.
• Strong communication and cross-functional leadership skills.
• Ability to balance safety, speed, reliability, and long-term maintainability in a live operational environment.
• Strong planning, escalation, and organizational leadership capability.
• Ability to align plant operations, maintenance delivery, and site-support functions into a cohesive operating model.

Skills and Competencies

• Strong operational leadership in mission-critical environments.
• Ability to lead through managers while reinforcing accountability, consistency, and execution discipline.
• Strong judgment during incidents and abnormal operating conditions.
• Strong communication and cross-functional leadership skills.
• Ability to balance safety, speed, reliability, and long-term maintainability in a live operational environment.
• Strong planning, escalation, and organizational leadership capability.
• Ability to align plant operations, maintenance delivery, and site-support functions into a cohesive operating model.

Benefits

Oracle offers a comprehensive benefits package which includes:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care
• Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Voluntary benefits including auto, homeowner and pet insurance

Pay

Hiring Range in USD from: $146,300 - $306,400 per year.

May be eligible for bonus, equity, and compensation deferral.

Schedule

This is a mission-critical onsite leadership role supporting 24/7 operations where continuous uptime is essential. Regular attendance, schedule flexibility, and availability during major operational events are required.