Director of Operations, Radius

About the Role

Radius is a place-based community transformation initiative built on a simple conviction: poverty is not a lack of programs, it's the presence of conditions that hold people back — and communities themselves, not outside institutions, are the ones who transform those conditions. Radius works alongside local leaders across our markets — Grand Rapids/West Michigan, Wichita, Oklahoma City, and Dallas — organized around the Seven Human Essentials: economic opportunity, transportation, education, safe and affordable housing, non-predatory financial tools, health and wellness, and relationships.

As Director of Operations, you will play a pivotal role in shaping the next chapter of the organization by helping translate success into a scalable, enduring operating model. Working side-by-side with the Managing Director, you will help build the systems, rhythms, and standards that enable Radius to expand its reach and effectiveness. This is a unique opportunity to gain deep exposure to every aspect of the initiative, from market development and partnership strategy to execution in the field, while creating the operational foundation that supports long-term growth. You will not manage from a distance; you will be in the work, in the markets, beside the Managing Director — and over time, you will hold more of the operating model yourself.

Responsibilities

• Own the Operating System
  • Project and program management across the initiative
  • Lead ongoing prioritization across workstreams
  • Develop and maintain knowledge management systems across the Radius Initiatives
  • Drive a product team operating rhythm
• Strategy Organization
  • Run the operational side of Radius strategy; providing the systems and checkpoints to ensure the investments team partners on strategy through its frameworks mandate
  • Operationalize market strategy alignment by administering standards and running the market cadence that keeps four markets aligned to one strategy
  • Lead internal strategy coordination for other Stand Together initiatives aligned to Radius goals
• Portfolio and Product Operations
  • Own relay operations — tracking market-based solutions through their stages across markets — ensuring local experimentation stays local
  • Steward the shared protocols for partnership— common signals, measures, and portability standards that travel across markets while implementations stay local
• Cross-Functional Coordination
  • Run coordination for external communications, including presentation preparation
  • Ensure a high degree of execution across the executive support function
  • Track funder commitments as an input to development and portfolio planning
  • Interface with the Stand Together Foundation Investments team to deliver market-side operational data

Requirements

• 8+ years of operations leadership experience, including a strong track record of designing, improving, and scaling operational systems across multiple sites, markets, or regions
• Exceptional systems-thinking skills with the ability to build structures, processes, and operating rhythms that increase effectiveness without creating unnecessary complexity
• A builder's mindset paired with a learner's curiosity. You are energized by understanding how successful work happens in practice, translating it into repeatable systems, and continuously improving it over time
• Strong alignment with community-centered approaches to change. You believe lasting progress is driven by local leaders and community members, and you can balance operational excellence with deep respect for local context, relationships, and decision-making
• Experience working in collaborative, matrixed environments, with the ability to build trust, navigate multiple stakeholder relationships, and drive alignment across teams and leaders
• Highly adaptable and hands-on, with a willingness to spend significant time in the field learning, building relationships, and supporting execution alongside partners and internal leaders
• Excellent communication, project management, and execution skills, with the ability to move seamlessly between strategy and implementation in a fast-paced, entrepreneurial environment
• Willingness and ability to travel regularly to Radius markets (Grand Rapids, Wichita, Oklahoma City, Dallas) and to spend meaningful time working alongside the Managing Director in the field
• Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect

Qualifications

Standout candidates will bring experience in community development, social enterprise, economic mobility, or other place-based work.

Benefits

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace
• A meaningful career: Join a passionate community of over 1,400 employees dedicated to improving lives and driving innovative solutions to complex social challenges
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents

Pay

For this role, the anticipated base salary range is $140,000-$190,000 per year. This role may also be eligible for additional bonus compensation designed to align total compensation with an employee’s overall contribution to the organization. Our Principles-Based Management™ (PBM) compensation philosophy is grounded in an individualized approach that rewards the long-term value each person creates for the organization. Compensation decisions are informed by a variety of factors, including relevant experience, capabilities, demonstrated skills, role responsibilities, and expected contribution. Consistent with this approach, base salary may vary within or outside of the anticipated range based on these considerations.