Director of Operations, Installation & Maintenance
About Legence
Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.
Job Summary
The Director of Operations, Installation & Maintenance will partner directly with executive leadership to drive operational excellence across multiple business units. This role will be responsible for solving complex operational challenges, improving execution, strengthening accountability, and supporting both union and non-union teams in a fast-moving, remote environment. This is a high-visibility leadership role for someone who can balance strategic thinking with hands-on operational problem solving across installation and maintenance functions.
Key Responsibilities
Partner with the President and senior leadership to support operational priorities across multiple business units.
Lead efforts to solve complex operational challenges related to installation and maintenance functions.
Assess current workflows, identify inefficiencies, and implement process improvements that drive consistency and performance.
Support leaders and teams across union and non-union environments with a practical, business-minded approach.
Develop and maintain operating rhythms, reporting structures, and accountability systems across business units.
Standardize key operational practices while allowing for business-unit-specific needs.
Analyze business performance, identify trends, and recommend solutions to improve service, productivity, and execution.
Collaborate with leaders across functions to align operational decisions with business goals.
Support change management efforts and drive adoption of new processes, tools, and expectations.
Provide coaching and operational support to managers and key stakeholders as needed.
Required Qualifications
Bachelor’s degree required; MBA strongly preferred.
5+ years of people management experience.
3–5 years of consulting, management, or operational leadership experience.
Experience supporting multiple business units or locations in a complex environment.
Strong background in solving operational problems and improving business performance.
Ability to work effectively in both union and non-union environments.
Strong communication, analytical, and cross-functional leadership skills.
Prominent ability to influence and partner with senior leaders.
Military/Trade leadership experience is a plus.
Preferred Experience
Experience in installation, maintenance, field operations, or similar service-based environments.
Experience leading through organizational growth, transformation, or process improvement.
Strong executive presence and ability to operate independently in a remote setting.
Notes
This posting reflects compensation at the time of posting and may be updated. Actual compensation will be based on skills, experience, and work location, and may vary from the posted range.