Director of Operations for Residential Facility

Full-time role overseeing all non-clinical and non-medical operations across treatment centers, sober living facilities, and clinical service provider facilities. Reports to the Executive Director.

About the role

San Antonio Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.

Responsibilities

• Oversee daily operations at corporate and facility levels for all treatment centers and related services.
• Manage the following departments and staff: Maintenance, Housekeeping, Dining, Support Staff/Operations, Patient Engagement, Gym, Sober Living, Safety, and Information Systems.
• Collaborate with the CEO and executive team to develop and execute strategic plans and long-term goals.
• Develop, implement, and monitor systems to measure performance and progress toward organizational objectives.
• Standardize and improve operational processes and procedures to maximize efficiency and quality.
• Ensure compliance with applicable regulations, guidelines, and organizational standards.
• Provide leadership, training, and performance standards to enhance the client and staff experience.
• Assist with budgeting, financial oversight, cost approvals, and monitoring operational expenses.
• Support hiring and recruitment efforts for management-level and other critical positions.
• Address client and personnel concerns; assist with corrective action plans, improvement plans, and dispute resolution as needed.
• Partner with cross-functional departments including Billing, Admissions, and Human Resources.

Requirements

• Bachelor’s degree in business administration or a related field; relevant professional experience may substitute for degree.
• Proven management and leadership experience overseeing multiple departments.
• Strong proficiency in computer systems, software, and operational tools.
• Must meet all pre-employment and ongoing requirements, including background checks, drug screenings, health screenings, DMV checks (if applicable), insurance, and credential verifications.

Benefits

• Competitive salary
• Comprehensive benefits package (medical, dental, vision, and 401(k))
• Generous paid time off
• Excellent opportunities for career growth and professional development