Director of Operations, ES, North Carolina

For our client, we are seeking a Director of Operations, ES, North Carolina to join the team of a leader in the Healthcare space. This remote leadership role will guide operational execution and customer engagement across a healthcare environment. The position is focused on strengthening partnerships, ensuring responsive support, and driving a high-quality experience for key stakeholders. You will also collaborate across business lines to improve transparency, manage priorities, and support strategic planning tied to budgeting and capital needs. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $143,200 – $196,900 annually Responsibilities Provide exceptional customer engagement and support to drive partnership performance Deliver an outstanding customer experience through clear communication and proactive relationship building Lead strategic engagement across the customer's organization, including budgeting and capital planning Collaborate across business lines to ensure transparency around inputs, outputs, and risks Respond efficiently to concerns and support problem resolution Contribute to broader enterprise services operations initiatives as needed Qualifications BS/BA in a medical field, engineering/technology, healthcare/business administration, or a related healthcare discipline Minimum of 5 years of leadership experience within a healthcare system Experience in clinical administration or healthcare institution leadership Ability to travel up to 15% Strong project management capabilities and ability to prioritize multiple initiatives Benefits Medical, dental, and vision insurance 401(k) retirement plan Life insurance and disability insurance Paid parking/public transportation Paid time off and sick leave Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.