Director of Operations (Detox & Residential Facility)

Responsibilities

• Assure that the facility is fully stocked, that needed supplies are ordered in advance, and manage related expenses to assure that unnecessary spending is not occurring.
• Responsible for the upkeep and maintenance of the facility and facility vehicles.
• Make sure all credit card receipts are being properly e-mailed to accounting and managers.
• Oversee the client intake process, complete related paperwork, review and obtain signatures on all consents at the time of admission, assign additional duties to tech staff as necessary.
• Oversee the client discharge process and assign duties to tech staff as necessary.
• Participate in treatment team meetings on a weekly basis.
• Manage client charts, ensuring new charts are opened when necessary, charts are audited and closed in a timely manner.
• Responsible for the hiring process of new tech staff; responsible for the completion of related paperwork and documentation; assist in the training of these new staff.
• Participate in and conduct tech staff performance reviews.
• Manage tech schedules to ensure that all shifts are covered and staff are not entering into overtime hours.
• Oversee timekeeping system to ensure that all timecards are submitted to payroll in a timely manner and report any errors or corrections to payroll as soon as possible.
• Possess a complete and working knowledge of tech jobs to be able to help, support, and encourage tech staff. Will be responsible for covering tech shifts when needed.
• Ensures staff adherence to Infection Control Protocols.
• Must be available to take on-call shifts.
• Serves as a positive role model to staff, residents, employees and guests through a positive, caring, and professional attitude.
• Maintains the confidential nature of resident and program related activities.
• Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
• Available to perform requested tasks and accept responsibilities as assigned by the COO.

Qualifications

• Verbal and written communication skills required.
• Previous treatment experience required.
• Ability to work independently and to adapt to a fast changing environment.
• Ability to multitask in a high pressured environment.
• Ability to be compassionate to clients.
• Ability to utilize strong ethical boundaries, when needed.
• Excellent time management skills.
• Familiarity with electronic medical records systems, KIPU preferred.
• Proficiency with Google Drive (word, docs, etc.).