Director of Operations - Concessions

Job Overview

The Director of Operations - Concessions is responsible for overseeing the day-to-day operations of food and beverage services. This includes managing client relationships, ensuring compliance with health and safety regulations, maintaining high standards of service quality, and maximizing revenue from concession operations.

Essential Responsibilities

• Supervise all food and beverage concessions operations within the convention center.
• Oversee the preparation, presentation, and service of food and beverages during events.
• Monitor concession stand staffing and coordinate with event managers to ensure proper staffing levels based on event size.
• Manage relationships with clients on a daily basis.
• Ensure all food and beverage operations comply with local, state, and federal regulations.
• Assist with the setup and breakdown of concession areas.
• Ensure that special dietary requests or menu modifications are addressed as needed.
• Hire, train, and supervise concession staff.

Qualifications

• 1-2 years of experience in food service management or event concessions management.
• Experience in a large-scale venue or convention center setting is a plus.
• Strong leadership and team management skills.
• Excellent client service and communication skills.
• Strong problem-solving and conflict resolution abilities.
• Knowledge of health and safety regulations related to food service.
• May require long hours, including weekends, evenings, and holidays, depending on event schedules.

Other Requirements

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
• Hours may be extended or irregular to include nights, weekends and holidays.

Benefits

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include:

• Health Savings and Flexible Spending Accounts
• Life and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Identity Theft Protection
• Adoption Assistance

This response is AI-generated, for reference only.