Director of Operations - Atlanta & North Carolina
Ready to lead the liberation of the taco across two growing markets? Are you relentless in the pursuit of excellence? Maybe even a little rebellious — especially when it comes to food? Do you believe teamwork is the secret ingredient to greatness (right up there with our slow-roasted chicken)? If you're ready to lead a tribe of people who stand together, operate with purpose, and win — Velvet Taco wants you running the show across Georgia and North Carolina.
Benefits
- Competitive salary + performance bonus plan
- 3 weeks PTO — because burnout isn't a flavor we serve
- Medical, Dental & Vision after 30 days
- Company-paid Vision and Dental (employee only)
- Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
- Employee Assistance Program — Stand Together Fund
- Company-paid STD, LTD, and Life Insurance
- 401(k) Plan
- Free TACOS. Obviously.
- Get a Velvet Taco tattoo? Our CEO will pay for it. We're not kidding.
About the Role
The Director of Operations owns the quality of restaurant operations across the Atlanta and North Carolina markets and is obsessed with building a culture of operational excellence. You'll align teams across both regions around performance goals that drive real business results, lead each restaurant's execution, and coach management teams to hit high operational standards while growing sales and profits. Bottom line: you make Velvet Taco a place people are proud to work — and a place guests can't stop talking about, whether they're in Georgia or North Carolina.
Responsibilities
- People Leader — You develop Management Teams by setting challenging and measurable goals for their growth. You read the room, adapting your communication and feedback style to the audience. You handle performance conversations head-on, holding teams accountable constructively and on time.
- Talent Development — You live and breathe continuous improvement — for your teams and for yourself.
- Workforce Planning — You build succession plans, spot talent at every level, and understand that a strong bench wins championships.
- Operations — You've got serious P&L acumen and build action plans that keep raising the bar. You champion change and get others excited to evolve with you.
- Culinary — You make sure culinary standards are locked in: food safety, storage, prep recipes, line procedures — all of it.
- Food Safety — You keep things clean, compliant, and professional — while somehow still making it fun and high-energy.
- Financial Aptitude — You build annual plans, take initiative, and actually hit your numbers.
- New Restaurant Openings — You lead and execute NROs as we grow our footprint across Atlanta and North Carolina.