Director of Operations

Duties & Responsibilities

• Partner with General Manager to develop and execute strategic company goals.
• Lead, Grow, and Manage the Operations team members for strong execution and consistent growth.
• Network with other Operations leaders and key company stakeholders to ensure consistency and growth among all districts.
• Partner with Sales Manager and Fleet Manager to work in a 'team approach' during all facets of your role.
• Lay out a detailed plan to ensure all Commodities are being tracked and used at rates that are compliant with Greg’s Services (a Winter Services, LLC Company) benchmarks.
• Lay out a detailed plan for in/out of all storm operations, to prevent unnecessary overtime.
• Understand all branch profit and loss reports (P&L).
• Help develop and actively manage company budgets while evaluating efficiency and profitability by service line to identify areas of improvement.
• Understand and be committed to providing services that meet or exceed the company standards.
• Develop and ensure that all safety policies are enforced with regard to all company operations.
• Work with the human resources department to create job descriptions, hire competent personnel, and oversee employee training programs.
• Collaborate with human resources to develop and implement staff evaluation parameters.
• Communicate with department heads to develop financial plans and ensure district compliance.
• Maintain monitoring company revenue margins and conducting budget reviews to maximize profits.
• Oversee client support services.
• Manage procurement and resource allocation.
• All other duties as assigned.

Qualifications

• 10+ years of experience in landscape and snow removal operations.
• Valid Driver's License required; CDL preferred.
• Must possess excellent verbal and written skills.
• Must have excellent oral communication, interpersonal, multi-tasking, and organizational skills.
• Able to manage multiple crews simultaneously.
• Must be computer literate, including working knowledge of Microsoft Office Suite.

Benefits

• Competitive salary based on experience.
• Medical, dental, and vision insurance benefits.
• Company-sponsored Group Term Life & Short-Term Disability insurance.
• 401k retirement plan with company match.
• Paid vacation and holidays.