Director of Operations

About the role

A leading national provider of security and facility services is seeking a Regional Director of Operations to lead its Arizona, Nevada, and Colorado markets. This executive-level operator will oversee approximately $80 million in annual revenue and a multi-branch organization of roughly 1,000 employees. The Regional Director will own regional performance, profitability, client retention, leadership development, and growth. This is a hands-on field leadership position—not a corporate strategy or headquarters-based operations role.

What you'll own

• Lead regional Directors, Branch Managers, and operational teams across three states
• Maintain full regional P&L accountability, including revenue, labor costs, margins, and forecasting
• Ensure consistent staffing, scheduling, service quality, and contract execution
• Build executive relationships with key clients and protect client retention
• Identify and correct operational or financial performance issues
• Recruit, coach, and retain high-performing branch and regional leaders
• Partner with Business Development on pricing, proposals, presentations, and new opportunities
• Generate organic growth within existing client relationships
• Support regional acquisitions and post-acquisition integration when needed
• Translate company strategy into measurable regional execution

What you'll bring

• 8–12+ years of progressive operational leadership experience
• Significant multi-location or multi-market leadership experience
• Direct ownership of a substantial P&L
• Experience leading a large, distributed, labor-intensive service workforce
• Strong command of labor management, client service, and operational profitability
• Executive-level client relationship and communication skills
• A record of developing leaders and improving underperforming operations
• Bachelor's degree in business, management, or a related field
• Security-services experience is preferred, but highly comparable outsourced-services experience will also be considered
• Residence in Arizona, Nevada, or Colorado

Travel

This position requires regional travel Tuesday through Thursday each week. Travel will include regular visits to branches, client sites, and other locations throughout Arizona, Nevada, and Colorado.

Compensation

• Base salary: $150,000–$165,000
• Bonus: 30% annual opportunity
• Car allowance
• Uncapped commissions: Based on qualifying new revenue you bring into the organization