Director of Operations

About Us

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there.

Why You'll Love Working With Us

• Rapid career advancement
• Competitive compensation package
• Positive, team-oriented environment
• Work with cutting edge technology
• Make a real impact on patients’ lives
• Join a fast-growing, mission-driven company

Responsibilities

• Define and track KPIs for performance, patient experience, and business team productivity
• Implement performance dashboards, SOPs, and standardized workflows
• Collaborate with HR, Compliance, Training, and Regional Clinical Leads to ensure aligned operations
• Drive staff performance management, retention strategies, and operational consistency
• Proactively identify and address risks or inefficiencies across markets
• Additional duties as assigned

Requirements

• 7+ years in multi-site healthcare operations (ambulatory, urgent care, or outpatient preferred)
• Strong command of compliance, risk mitigation, and field team leadership
• Experience leading managers across regions or states
• Operational mindset with comfort in data, dashboards, and scaling processes

Benefits

• PTO
• Health insurance
• Dental insurance
• Vision insurance
• 401k

Pay

$115,000 - $145,000 based on experience and qualifications.

Schedule

Full-time, including weekends when needed

Location: Corporate Office in Northbrook, IL