Director of Operations

About the Role

Pacific's Conservatory of Music seeks an innovative and broadly minded colleague to advance and professionalize operations in the Conservatory as the Director of Operations. The successful candidate will be versed in and model the connections between performing, music industry, recording, and administrative careers emerging in creative sector industries. In partnership with Pacific faculty and staff colleagues, the candidate will help supervise staff and students and oversee all music facilities activities in six spaces on Pacific's Stockton Campus.

Responsibilities

• Oversee Conservatory concerts and events (150+ per year).
• Supervise a Stage and Technical Director (12-month staff role).
• Lead weekly Operations Team Meetings.
• Coordinate scheduling for Conservatory performance, rehearsal, and classroom facilities.
• Operate and/or supervise the usage of event-based lighting, sound, recording, and stage equipment supportive of live music and/or recorded/streamed events.
• Supervise, train, assign, and coordinate the work of employees, including staff, students, and student employees.
• Manage daily, weekly, and annual rehearsal and performance logistics across six facilities.
• Recommend the purchase of technical equipment.
• Manage Conservatory inventory and equipment.
• Model precision, calm, and clarity in preparation for and during live performance settings.
• In consultation with Pacific's Facilities teams, generate invoices and prepare quotes and contracts for the use of Conservatory concert facilities.
• Collaborate with other campus support units and administrators to ensure efficient operations and act as a liaison to ensure compliance with institutional rules and regulations.
• Be responsible for emergency response plans for the Conservatory; liaison to the University's Pacific alert team.
• Perform other duties as assigned or requested.

Requirements

• Undergraduate degree in performing arts related field(s), or two (2) years of full-time experience in the same or similar position is equal to one (1) year of completed post-high school education coursework.
• Two (2) or more years of experience in an evolving work environment with regularly changing priorities, schedules, or operational demands.

Qualifications

• Three (3) or more years of increasing experience in venue management field.
• Experience in producing and streaming live performance events and in post-production archival procedures.
• Experience in musical theater and/or opera productions as stage and/or technical director roles.
• Knowledge of standard operating procedures for performing arts spaces, inclusive of theater spaces, concert halls, rehearsal halls, and in academic instruction and event management, and the ability to implement and sustain them in academic settings.
• Demonstrated operations ability and success in high-volume performing arts fields.
• Excellent customer service orientation skills.
• Excellent organizational skills, especially in managing event logistics, calling shows, and establishing sustainable and written facilities operations protocols.
• Excellent oral and written communication skills.
• Proven staff and operations management and supervision.
• Demonstrated ability to set goals, manage time and assignments, and achieve outcomes.
• Positive attitude, proven ability to work successfully with diverse populations, and demonstrated commitment to inclusion, equity, and diversity in all its forms.
• Flexible and effective when experiencing changes in work task, environment, or conditions.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements

• Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone.
• Occasional standing, walking, climbing stairs, bending, stooping, and reaching.
• Occasional lifting up to 50 pounds.

Work Environment

Work is primarily performed in the standard office environment with use of computer and phone. Occasionally requires work out of doors or in large auditoria with exposure to warmer or cooler temperatures. Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for University business.

Pay

Hiring range: $70,304 to $82,000 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.