Director of Operations

About the role

This position drives the successful execution of projects on time, on budget, and with high client satisfaction. The Director of Operations provides leadership and operational support to the operations department, overseeing regional client satisfaction, deliverables, timing, quality, and financial performance. Travel is typically regional but may extend statewide, accounting for up to 20% of the work week.

Responsibilities

• Complete operational requirements by scheduling and assigning projects and expediting work results.
• Facilitate the successful handoff of projects from development to delivery and upon completion.
• Communicate and validate expectations with major partners, subcontractors, and vendors.
• Manage performance in a dynamic environment, adjusting workloads and resource commitments of the Project Management team.
• Provide monthly feedback and alignment of financial commitments, addressing risks or opportunities within the existing backlog.
• Verify Project Managers are following contractual agreements, schedules of value, billing timely, and collecting on work performed.
• Maintain workflow by studying methods, implementing cost reductions, and continuously improving operational processes.
• Recommend process improvements and procedures by analyzing operating practices, record-keeping systems, forms control, budgetary, and personnel requirements.
• Maintain professional and technical knowledge through educational workshops, professional publications, networking, and participation in professional societies.
• Offer guidance and opportunities to Project Managers to help them excel in their roles.

Requirements

• Bachelor of Science degree in Mechanical, Electrical, Construction, or a similar technical field.
• 10+ years of experience in the construction field preferred.
• Reliable, effective communication skills, both written and verbal.
• Ability to stay organized in a fast-paced environment with changing or competing priorities.
• Technical aptitude and detail-oriented approach.
• Experience with building codes and construction testing services.
• Fluent with Procore and Microsoft Office programs.
• Valid driver’s license and reliable vehicle for job-related travel.
• Must pass Pennsylvania’s strict background check.

Working Environment

This position is performed in an office setting and at active construction sites with frequent exposure to outdoor weather conditions, including extreme heat and cold. The role involves:

• Walking on uneven ground, climbing ladders, and operating around heavy machinery.
• Exposure to loud noise, dust, debris, and hazardous materials.
• Wearing personal protective equipment (PPE) such as hard hats, gloves, safety vests, and steel-toed boots as required.
• Physical stamina, including lifting up to 50 pounds, standing or walking for extended periods, and tasks requiring bending, kneeling, and reaching.
• Work hours may include early mornings, late evenings, and occasional weekends depending on project timelines.
• Travel to various job sites within Pennsylvania is required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Highly competitive salary.
• Medical, dental, and vision insurance.
• Disability and life insurance.
• 401K retirement plan.
• Flex time off.
• 12 paid holidays.
• Tuition reimbursement.
• Opportunities to drive DE&I efforts through affinity groups, including the Veterans and Allies Leadership Organization or Women Inspiring & Strengthening Everyone (WISE).
• Opportunities to give back to local communities through organized events or fundraisers.

About SitelogIQ

At SitelogIQ, we prioritize creating a great environment for our team to foster an energizing and rewarding experience, which in turn enhances customer satisfaction. We partner with clients in K-12, higher education, government, healthcare, multifamily housing, and industry to optimize energy efficiency, improve indoor air quality, address lighting, and enhance the customer experience. With offices across the country, we make a meaningful difference in the communities where our teammates live and work.