Director of Operations

Main Responsibilities

• Operational Leadership - Manage daily operations across manufacturing, inventory and logistics functions to meet production, quality, and safety targets.
• Strategic Sourcing - Coordinate with key external partners, service providers, suppliers, and internal stakeholders to drive cost-out, fulfillment, and redundant supply chain initiatives.
• Change Management - Lead organizational and process changes, ensuring clear communication, stakeholder alignment, training, and adoption across teams.
• System Migration & Implementation - Oversee planning, testing, rollout, and stabilization of new systems (ERP, WMS, MES, or related platforms), ensuring minimal disruption to operations.
• Reporting & Analytics - Develop and maintain dashboards, KPIs, and operational reports that provide visibility into performance, bottlenecks, and improvement opportunities for internal ops and suppliers.
• Process Optimization - Identify inefficiencies and implement continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Team Development - Coach, mentor, and develop team leaders and frontline staff to build a high-performing, transparent, accountable team culture.
• Cross-Functional Collaboration - Partner with IT/DevOps, Quality, Systems, Customer Service, and Finance to align operational priorities and support company-wide initiatives.
• Compliance & Safety - Ensure adherence to OSHA, quality standards, and internal policies while promoting a safe, clean, and organized work environment.
• Resource & Capacity Planning - Manage labor, equipment, and material resources to meet production schedules and customer demand.
• Vendor & Stakeholder Management - Coordinate with external partners, service providers, and internal stakeholders to support operational continuity and improvement.

Qualifications

• Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business, or related field.
• 7+ years of operations management experience in manufacturing, assembly, distribution, or warehouse environments.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies.
• Background in multi-site operations or scaling operations during periods of growth.
• Familiarity with automation, industrial equipment, or advanced manufacturing technologies.
• Demonstrated experience leading change management initiatives and driving adoption across diverse teams.
• Hands-on experience with system migrations or major system implementations (ERP, WMS, MES, or similar).
• Strong analytical skills with the ability to build and interpret operational reports, KPIs, and dashboards.
• Proven track record of improving processes, reducing waste, and increasing throughput.
• Excellent communication, leadership, and stakeholder-management skills.
• Proficiency with Excel, reporting tools, and operational software platforms.