Director of Operations

Responsibilities

• Holds the overall responsibility for defining and communicating the vision, mission, and operational objectives for the local operations team.
• Accountable for the overall financial performance of the operations team, focusing on revenue recognition, cost management, working capital management, and cash flow objectives.
• Serves as the chief Customer Advocate in resolving prioritization issues and ensures site is delivering a positive customer experience.
• Participate in the strategic planning for the organization, as it relates to the Production Operations and the implementation of strategic goals and objectives.
• Sees that production budgets, schedules, and performance standards are realistically set and attained.
• Participate in the selection of and approval of expenditures for capital equipment within budgetary and corporate guidelines.
• Manages the day-to-day activities of the Production Operations teams, overseeing that work is accomplished by the managers and supervisors, and that it is consistent with corporate policies and objectives.
• Partners with the quality leads at the site to ensure that the site quality culture is solidly based on process controls and continuous improvement, and that production is executed in accordance with applicable safety protocol, regulatory requirements, internal standards and customer requirements.
• Drive continuous improvement and standard work across all organizational elements using Key Performance Indicator metrics formats, balanced scorecards, and other systems for KPI measurement, communication and accountability.
• Develop, administer and maintain continuous improvement and lean methodologies for areas under direct control.
• Plans and recommends investments to drive cost reduction, productivity improvement, and process controls to ensure quality of all products.
• Oversee that the inventory management is consistent with sales, cash flow and financial goals.
• Leads the sourcing team to maintain cost-efficient availability of materials and supplies, and achievement of inventory objectives to meet working capital goals.
• Consistently demonstrates Role Model Leadership, and assists the Human Resources function in developing and executing sound HR programs that drive workforce motivation and employee allegiance, and meet the Company’s goal of being An Employer of Choice.
• Carrries the end responsibility for Communications Programs, and is accountable for conducting Quarterly Town Hall Meetings in accordance with Company policy.
• Continuously responsible for working and leading in a collaborative manner and promoting cross-functional teamwork and business efficiency while maintaining superior levels of customer service.

Requirements

Minimum 10 years of applicable industry experience including manufacturing operations.

Qualifications

• Bachelor’s degree in Business, Engineering, Manufacturing or other related discipline.
• Leverage Lean Six Sigma Black Belt certification.
• Risk identification and management.
• Working with Union Personnel.
• Personnel development and performance management.
• Demonstrated ability to direct and coordinate activities of others, to take decisive action appropriate to the situation and business plan.
• Excellent written, verbal communication and presentation skills.
• Ability to manage competing priorities.
• Material and labor quoting.
• Applies knowledge to resolve unprecedented problems or issues.
• Earned value management principles.
• Manufacturing requirements planning.
• Application of Lean Manufacturing techniques; Six Sigma; Root Cause & Corrective Action (RCCA).
• Conflict resolution.
• Developing staffing plans and supporting overhead budgets.
• Strong organizational and planning skills.
• Ability to interact effectively with employees at all levels.
• Knowledge of Microsoft Office Suite, inventory/warehouse management and distribution software.