Director of Operations

Essential Duties and Responsibilities

• Partner with the COO to ensure the smooth day-to-day operation of MBN, working closely with Information Technology, Facilities, Procurement, Finance, Human Resources, and other departments.
• Cook up multiple operational and strategic projects simultaneously, monitoring progress, identifying potential bottlenecks, and developing solutions to keep initiatives on schedule.
• Maintain a comprehensive project tracker and executive dashboard that provides visibility into project status, deadlines, milestones, risks, and ownership.
• Work with Finance to monitor operational budgets and expenditures, ensuring projects remain aligned with organizational financial objectives.
• Research, evaluate, and recommend vendors, technologies, and operational solutions that support MBN's transition to a robust digital media organization.
• Collaborate with Procurement to ensure all acquisitions and vendor engagements comply with MBN policies, procedures, and applicable regulations.
• Manage vendor relationships on behalf of the COO by tracking deliverables, timelines, contract milestones, and overall performance.
• Analyze existing business processes and recommend improvements that increase efficiency, strengthen collaboration, and streamline workflows across departments.
• Aid in planning and coordinating organizational initiatives, including meetings, presentations, briefings, and executive communications for internal and external stakeholders.
• Prepare reports, presentations, and briefing materials for executive leadership, the Board of Directors, and other stakeholders as needed.
• Foster clear, proactive, and professional communication across departments to ensure alignment on organizational priorities.
• Support cross-functional initiatives and perform other duties as assigned by the COO.

Qualifications and Requirements

• Bachelor’s degree in business administration, operations management, public administration, project management, communications, media management, or a related field, or equivalent professional experience.
• Minimum of 7 years of relevant professional experience in operations, project management, administration, business management, media operations, or a related field.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent written and verbal communication skills.
• Experience coordinating cross-functional teams and managing complex operational initiatives.
• Familiarity with procurement processes, budgeting, vendor management, and operational best practices.
• Experience working in media, nonprofit, government, or similarly complex organizations is preferred.
• Familiarity with project management software and productivity tools.