Director of Operations

About the role

We are seeking an experienced manufacturing leader to join our team as Director of Operations. This role oversees day-to-day operations, drives performance and continuous improvement initiatives, and ensures alignment with our vision and mission.

Responsibilities

• Customer / Vendor Management: Enter and maintain customer purchase orders within the ERP/MRP system, ensuring accuracy of part numbers, revisions, quantities, pricing, and delivery requirements. Coordinate with customers to resolve discrepancies or missing information. Monitor customer demand, order status, and delivery schedules to support on-time performance.

• Purchasing & Inventory: Maintain appropriate raw material inventory levels to support production while minimizing excess inventory. Develop and maintain relationships with suppliers to ensure timely delivery, quality, and competitive pricing. Track supplier performance, forecast purchasing needs, and follow up on late deliveries or material shortages that could impact production schedules.

• Data Entry: Generate reports to track key performance indicators related to inventory accuracy, scrap, supplier performance, and on-time delivery.

• Leadership: Lead, and develop a diverse team of manufacturing managers, supervisors, and operators across all production lines and facilities through coaching, evaluations, and mentoring. Ensure compliance with company procedures, customer requirements, quality standards, including AS9100 requirements where applicable. Establish performance goals, metrics, and accountability across departments.

Qualifications

• 2+ years experience in purchasing or inventory management preferred.

• 5-10 years experience required in supply chain, lean manufacturing, and team development.

• Excellent communication skills and high level attention to detail.

• Possess knowledge of available vendors that are related to this field.

• ECI / JobBoss experience is a plus.