Director of Operations
About the role
The Operations Director provides leadership and guidance for DC operational functions such as Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance. They plan, organize, manage, and support the projects and activities required for the DC with the training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels.
Responsibilities
- Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process.
- Cook with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs).
- Provide leadership for the Transportation and Warehouse departments.
- Communicate the status of activities and results on an ongoing basis.
- Ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted.
- Understand, articulate, and execute all QA criterion set forth in supply chain processes.
Qualifications
- At least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector.
- Accounting, planning, and analytical experience is required.
- PREFERRED: Experience with Manhattan, AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs.
- A detailed understanding of financial statements and resulting cost implications.
- Ability to identify financial issues and provide cost effective solutions.
- Experience with multi-shift, 6- to 7-day operations.
- Management experience with large DC and driver workforces (200+).
- Ability to cultivate and manage relationships with customers (100+, comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers.
Benefits
- Medical, dental, and vision insurance
- FSA/HSA
- Company-paid life insurance
- Paid time off begins day one
- 401(k) Profit Sharing Plan after 90 days
- Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What You’ll Do
As a Director Of Operations, you will participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process. You will coordinate with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs). You will provide leadership for the Transportation and Warehouse departments. You will communicate the status of activities and results on an ongoing basis. You will ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted. You will understand, articulate, and execute all QA criterion set forth in supply chain processes.
Qualifications
- At least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector.
- Accounting, planning, and analytical experience is required.
- PREFERRED: Experience with Manhattan, AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs.
- A detailed understanding of financial statements and resulting cost implications.
- Ability to identify financial issues and provide cost effective solutions.
- Experience with multi-shift, 6- to 7-day operations.
- Management experience with large DC and driver workforces (200+).
- Ability to cultivate and manage relationships with customers (100+, comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers.